Viewing 13 posts - 1 through 13 (of 13 total)
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  • August 29, 2019 at 4:06 pm #1131929
    labelV

    Hi,

    I have imported a demo to my already existing website – thinking it would just allow me to use some of its features – but it has overwritten my existing website. Not fully, but the header, footer and font types have been changed.

    How can I revert back to my original? This has been done on a dev sub-domain so I could potentially get it back from the live website. If you could advice on the easiest way to revert that would be great.

    Thanks

    August 29, 2019 at 5:56 pm #1132037
    Victoria

    Hey labelV,

    You can only change the settings now, you cannot really revert back. Or you can export the theme options from the live website and import it to the sub-domain instance.

    Best regards,
    Victoria

    August 29, 2019 at 6:43 pm #1132044
    labelV

    Ok – thanks. I reverted back to my old DB and it seems to have fixed it.

    How do I start creating blocks/new layouts and making changes to my page layouts? I would like the home page to have a sort of slider at the top with some text overlay, below some text and then image to right / text to the left. Followed by image to the left / text to the right and so on. As per the demo I imported in a way:
    https://preview.themeforest.net/item/enfold-responsive-multipurpose-theme/full_screen_preview/4519990?_ga=2.22574015.529841548.1567096973-499607145.1566397216

    Could you please explain? At the moment when I try to add blocks on the homepage nothing happens…

    August 29, 2019 at 6:46 pm #1132046
    Guenni007

    i’m not shure – does it overwrite even all pages/posts?
    On your warning : Importing the dummy data will overwrite your current Theme Option settings. Proceed anyways?
    there is only mentioned that the settings will be lost.

    By the way – this is the reason why i hide these Options for Customer Installations.! by :

    function hide_theme_options() {
echo '<style>
    #avia_options_page .goto_demo, 
    #avia_options_page #avia_demo  {
      display: none !important;
    }
</style>';
}
add_action('admin_head', 'hide_theme_options');
    August 30, 2019 at 3:44 pm #1132326
    labelV

    Hi Victoria, I wonder if you have perhaps missed this question – from above thread. Somebody answered in betweenso I figured it might have gotten lost. My real question is about adding modules from themes. PLlease could you explain?

    How do I start creating blocks/new layouts and making changes to my page layouts? I would like the home page to have a sort of slider at the top with some text overlay, below some text and then image to right / text to the left. Followed by image to the left / text to the right and so on. As per the demo I imported in a way:
    https://preview.themeforest.net/item/enfold-responsive-multipurpose-theme/full_screen_preview/4519990?_ga=2.22574015.529841548.1567096973-499607145.1566397216

    Could you please explain? At the moment when I try to add blocks on the homepage nothing happens…

    ps. I also cannot easily find how to open new tickets, could you please explain?perhaps

    September 1, 2019 at 4:39 am #1132614
    Rikard

    Hi,

    Thanks for the update and clarification. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 3, 2019 at 4:00 pm #1133419
    labelV
    This reply has been marked as private.
    September 4, 2019 at 12:56 pm #1133813
    Rikard

    Hi,

    Thanks for that, the details are not working though. Please check and verify.

    ERREUR : Nom d’utilisateur non valide. Mot de passe oublié ?

    Best regards,
    Rikard

    September 4, 2019 at 1:00 pm #1133815
    labelV
    This reply has been marked as private.
    September 5, 2019 at 5:20 am #1134184
    Rikard

    Hi,

    Thanks for that. I see that you are running an old version of the theme, could you try to update to the latest version (4.6) to see if that helps please? The update to 4.6 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    After you have updated then try to activate the Classic Editor in the main page of the theme options.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    September 5, 2019 at 11:20 am #1134321
    labelV

    Great, thank you. It worked by deleting the existing theme on FTP and uploading the new one.

    Just one more question: I am working on a child-theme, so that is the one activated. Is there anything else I need to do?

    Thanks

    September 6, 2019 at 7:53 am #1134782
    Rikard

    Hi,

    If you have updated the parent successfully then you shouldn’t have to do anything else. Is everything working as it should now?

    Best regards,
    Rikard

    September 6, 2019 at 4:09 pm #1134979
    labelV

    Great, thanks for confirming. Yeah it seems to be all good!

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