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Viewing 14 posts - 1 through 14 (of 14 total)
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  • August 20, 2019 at 8:32 pm #1129322
    Igitt23

    Hello,
    ive used the codeblock element to add some ads with HTML to my website.
    But since then my Website is broken. Even if i load older revsions the website is still broken.

    The footer is just like “half-width” and also the color section above the footer.

    I cant find the error. Is there any help?

    August 20, 2019 at 9:34 pm #1129357
    Victoria

    Hey Igitt23,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 20, 2019 at 9:38 pm #1129360
    Igitt23

    Hello. For sure. Thanks for support.
    The bug is on the footer area at the homepage.

    • This reply was modified 5 years, 3 months ago by Igitt23.
    August 21, 2019 at 7:08 am #1129472
    Rikard

    Hi,

    Thanks for the details, though the seem to not be working:

    FEHLER: Ungültiger Benutzername. Passwort vergessen?

    Please check and verify.

    Best regards,
    Rikard

    August 21, 2019 at 12:53 pm #1129565
    Igitt23

    Hey Rikard,

    im sorry, it should have worked. New credentials are:

    August 22, 2019 at 3:52 am #1129826
    Ismael

    Hi,

    Thank you for the update.

    It works fine when we remove the Blog Posts element. Did you add any custom html to the posts?

    Best regards,
    Ismael

    August 22, 2019 at 7:17 am #1129867
    logancc
    This reply has been marked as private.
    August 22, 2019 at 11:28 am #1129955
    Ismael

    Hi,


    @logancc    : Please open a new ticket and post the necessary details in the private field. We’ll check it there.

    Best regards,
    Ismael

    August 22, 2019 at 3:13 pm #1129995
    Igitt23

    Hey Ismael.

    you are right. If i delete the Blog post Element, the website looks better.

    But if i do so, the footer is not shown on the homepage.

    I have used the codeblock. I pasted there this code wich is shown hiere in Private Content.
    After i pasted the code there, my theme broke. So i went to the admin panel and deleted the Codeblock.

    Since then my website is still broken and i cant see the Codeblock Element.

    Any further tips?

    Best regards,
    Jonas

    August 22, 2019 at 9:05 pm #1130122
    Igitt23

    Okay, i just deleted the Blog post Element. I think the problem is solved so far.

    Still wondering how this bug was possible. Maybe should get a fix in a newer version of the Theme :)

    But awesome Support.

    Thank you!

    August 22, 2019 at 11:13 pm #1130154
    logancc

    Something is up with the code block throwing out the theme. I’ve added a text box instead and put my shortcode in there and working ok now. Very frustrating.

    August 22, 2019 at 11:15 pm #1130155
    Igitt23

    so your HTML does work in a normal Text Box?
    Maybe a solution for me too then :)

    August 23, 2019 at 5:28 am #1130189
    Rikard

    Hi logancc,

    Great, I’m glad that you got things working. Did you try that as well @Igitt23?

    Best regards,
    Rikard

    August 23, 2019 at 7:32 am #1130226
    Igitt23

    yes, it works now with the normal Textblock.

    But seriously, that shouldnt have happend with the codeblock. It’s 100% a bug that should get fixed in later versions.

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