Viewing 16 posts - 1 through 16 (of 16 total)
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  • July 24, 2019 at 8:23 pm #1121713
    sfranks12

    Starting my own thread per your instructions..

    Creating my own thread fo the reCaptcha issue

    July 25, 2019 at 5:40 am #1121816
    Rikard

    Hey Gene,

    Please see private.

    Best regards,
    Rikard

    July 25, 2019 at 4:16 pm #1121940
    sfranks12

    Once extracted, how do I do the upgrade??

    July 25, 2019 at 5:02 pm #1121947
    sfranks12

    I was looking at the Captcha stuff.. do I also need to get a Google key for reCaptcha v2??

    July 27, 2019 at 4:52 pm #1122358
    Victoria

    Hi sfranks12,

    No, you just need the key for the one you’ll be using.

    Did you manage to update?

    Best regards,
    Victoria

    July 29, 2019 at 4:11 pm #1122782
    sfranks12

    What key? all I got was the password to extract it.. What do I do with the files once extracted?

    Ismael Wrote:

    The reCAPTCHA script is creating an error but I’m not exactly sure how. Please try to upgrade the theme to the beta version. It contains improvements for the spam protection feature. Check the private field. Extract the file using any extractor software like WinRAR or WinZip and RAR Extractor Free for Mac.

    Best regards,
    Ismael

    Nothing about what to do after I extracted them..

    July 29, 2019 at 8:34 pm #1122907
    Victoria

    Hi sfranks12,

    Please have a look at our docs on how to use reCaptcha

    Contact Form

    Best regards,
    Victoria

    July 29, 2019 at 8:45 pm #1122914
    sfranks12

    I looked at the docs and have set it up like it says, got teh keys and everything.. and according to the previous post that quoted Ismael, the recaptcha script seems to be causing an error, so he wanted me to update to the beta version, which deals with this. BUT, i extracted the theme using the password provided, but I do not know how to update the site with it.. The only key I have is the one running on the site now. I just need to know how to get the BETA files imported into the site.

    July 29, 2019 at 9:09 pm #1122937
    Victoria

    Hi sfranks12,

    Oh, ok, you need to overwrite the theme files via FTP, or you can rename the old enfold folder, make the new one, upload the new files and when everything works ok delete the old renamed enfold folder.

    Best regards,
    Victoria

    July 29, 2019 at 9:11 pm #1122939
    sfranks12

    Will it effect the Quick CSS i have already, or just the files and nothing on the back end

    July 30, 2019 at 4:58 am #1123040
    Rikard

    Hi,

    It should not remove anything from Quick CSS, but you can back it up locally as a precaution anyway.

    Best regards,
    Rikard

    July 30, 2019 at 10:01 pm #1123319
    sfranks12

    I did the copying and all..

    I try to revalidate my key and this is what I get “Could not connect to the internet. Please reload the page and try again”

    Now the submit button on my contact form is stuck saying “Authenticating…”

    Anything I need to do on my end??

    I need to get fixed quickly please..

    UPDATE: I got a new token key and tried to revalidate, still same issue as above

    • This reply was modified 5 years, 3 months ago by sfranks12.
    July 31, 2019 at 3:57 pm #1123565
    sfranks12

    OK.. It is now working.. I guess it took a while to get authenticated

    Thank you for all your help.. I guess the beta Enfold worked like you had planned it should..

    Quick question, though.. when the new version comes out, should I update or stay where I am at for now??

    • This reply was modified 5 years, 3 months ago by sfranks12.
    July 31, 2019 at 4:41 pm #1123575
    sfranks12

    Disregard the below info.. I am now able to successfully connect to Google..

    I am getting this in the Google Services area of the theme:

    Check reCAPTCHA API Keys Version 2
    Error on connecting to Google reCAPTCHA – please retry.

    The response parameter is missing.
    The secret parameter is invalid or malformed.

    Check reCAPTCHA API Keys Version 3
    Error on connecting to Google reCAPTCHA – please retry.

    The response parameter is missing.
    The secret parameter is invalid or malformed.

    Even though it seems to be working on the site and even has the little Google Captcha emblem at the bottom.

    • This reply was modified 5 years, 3 months ago by sfranks12.
    July 31, 2019 at 5:59 pm #1123618
    sfranks12

    Please close this thread.. everything seems to be working now..

    Thanks..

    August 1, 2019 at 2:53 pm #1123915
    Ismael

    Hi,

    Great! We’ll close the thread now. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

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