Viewing 12 posts - 1 through 12 (of 12 total)
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  • June 27, 2019 at 2:38 pm #1113960
    ingozen

    Hi!
    1. The content on my page nexus1designs.com does not update! I corrected a spelling mistake and it simply won’t show!
    I did purge the cache using W3 and purged the web browser as well. Even tried a different browser. Same same.
    This kind of stuff frustrates the hell out of me!!!
    Why are changes that you make not reflected???
    2. I transferred the page using wp all in one migration and it works fine but somehow the backend editor that showed the graphic blocks etc. is no longer there. Now I only have the classic editor available. Solution?
    Thanks!
    Ingo

    • This topic was modified 5 years, 5 months ago by ingozen.
    June 28, 2019 at 5:27 am #1114164
    Mike

    Hey ingozen,
    Please include an admin login in the Private Content area so we can investigate, which word did you change?

    Best regards,
    Mike

    July 12, 2019 at 1:18 pm #1118070
    ingozen

    Hi Mike.
    Can’t create an admin login without your email.
    I just don’t understand how the heck the changes are not reflected when I’m clearing ALL the caches???
    Bloody hell! Starting to hate wordpress!
    Cheers
    Ingo

    July 12, 2019 at 8:32 pm #1118176
    Victoria

    Hi Ingo,

    You can use any email to create the account for us, just share the credentials in private.

    Best regards,
    Victoria

    July 17, 2019 at 11:33 pm #1119732
    ingozen

    Content:
    Begin with the end in mind. One..
    -> To begin with the end in mind..

    and
    You attract what you send out. Let it be a the best
    -> Let it be the best

    Thanks
    Ingo

    July 18, 2019 at 2:28 am #1119748
    Mike

    Hi,
    Thanks for the login, I see that you are using Enfold version 4.1.2 with WordPress v5.2.2
    This version of Enfold needs to be updated.
    The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    July 18, 2019 at 11:40 am #1119882
    ingozen

    Hi Mike.
    If I do that I loose all my content. You mean I can’t just update the enfold theme???
    Regards
    Ingo

    July 18, 2019 at 11:41 am #1119883
    ingozen

    lose all my content

    July 18, 2019 at 1:54 pm #1119916
    Mike

    Hi,
    Following the steps above you will not lose your content, if you would like help with this please include ftp access in the Private Content area.

    Best regards,
    Mike

    July 18, 2019 at 2:03 pm #1119919
    ingozen

    Hi Mike.
    I figured it out. It works. Thanks a lot! Much appreciated.
    Cheers
    Ingo

    July 18, 2019 at 2:31 pm #1119929
    ingozen

    Oh, one more thing: How do I take out the “Enfold by Kriesi” at the bottom? I don’t want my clients to see that right away. Thanks. Can’t find it in footer menu or elsewhere.

    July 18, 2019 at 8:57 pm #1120009
    Victoria

    Hi ingozen,

    Glad you got it working for you! :)

    Here is how to remove that

    Footer

    If you need further assistance please let us know.

    Best regards,
    Victoria

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