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  • #1111713

    In my text widget, I put a button shortcode: “[av_button label=...'']”
    Since a while, the button isn’t showing anymore. I treid to put the shortcode in an html widget, with no success.
    When I copy/paste the shortcode in a textfield on a regular page, it shows up in the frontend.

    Can you explain me why it doesn’t show up anymore in the widget? And how I can solve this?

    Thanks,

    Sytse

    #1111885

    Hey Sytse,

    Is it the download text in the sidebar which is supposed to be a button? If so then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    #1111887

    Rikard, good morning. Yes it is. Please find the login credentials in the private content.

    Sytse

    #1112066

    Hi Sytse,

    Best regards,
    Victoria

    #1112884

    Victoria, I’m sorry. It’s unblocked now.

    Sytse

    #1113265

    Hi Sytse,

    Please have a look at these threads for possible solutions:

    https://kriesi.at/support/topic/enfold-4-5-4-widgets-with-shortcodes-not-visible/

    Best regards,
    Victoria

    #1113943

    Victoria, thanks for your reply.

    From the first linked post, I got the solution to add “add_filter( ‘widget_text’, ‘do_shortcode’ );” to the functions.php. Unfortunately this didn’t work.
    From the second link, I learned the workaround to add some shortcode on the page itself, so it would also work in the sidebar. But as this is the WooCommerce shop-page, I can’t edit it, so it also isn’t possible to add any shortcode to this page.

    But during the testing I manually deleted and uploaded the complete Enfold theme folder, and this fixed the problem. So it’s done.

    Solved, case closed.

    Sytse

    #1114100

    Hi Sytse,

    Glad you got it working for you and thank you for sharing! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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