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Hello,
Need support help for Enfold update that won’t load/install.
Have Enfold installed (HostGator)
** WordPres v 5.2.1
** Enfold v 4.22 to upgrade to 4.5.7
** PHP v7 (just updated)
Need help with enfold update which fails.
** “An error occurred while updating Enfold: Download failed. A valid URL was not provided.
Do you support this update-install for this (paid extended support)
Can/will provide access to website.
Have two valid licenses (paid for)
Thank you
Steve Fuller
MuzykaM (Email address hidden if logged out)Hey Steve,
Sorry for the problem. The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
After you have updated then try to activate the Classic Editor in the main page of the theme options.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
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