Tagged: enfold, fatal error, site down, white screen of death
GoDaddy updated my WordPress today and then I went in to update Enfold. My site is showing the “white screen of death.” And I received the following email:
“Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with your theme, Enfold.
First, visit your website (https://melaniebates.com/) and check for any visible issues. Next, visit the page where the error was caught (https://melaniebates.com/wp-admin/update-core.php) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.”
I actually can’t see anything on my site. They did give me a temporary backend recovery mode link.
Additional Info:
Error Details
=============
An error of type E_COMPILE_ERROR was caused in line 39 of the file /home/content/a2pnexwpnas03_data02/87/3315087/html/wp-content/themes/enfold/functions.php. Error message: require_once(): Failed opening required ‘config-layerslider/config.php’ (include_path=’.:/usr/local/php5_6/lib/php’)
Hi Artoffate,
Please have a look at the solution posted here
Best regards,
Victoria