Issues of Avia Layout Builder after updating Wordpress

Viewing 10 posts - 1 through 10 (of 10 total)

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Posts
May 30, 2019 at 1:42 pm #1105422

Vaida
Participant

Hi,
I’ve updated WordPress to version 5.2.1. Avia Layout Builder is left below all my pages contents after updating. it is not uploading, it just keep rolling and that’s it.
Current Enfold theme version is 3.6.1. Maybe new WordPress version is not compatible with old Enfold theme version?
Do I have to try to update my enfold version? Will it work normally then?
Thank you.

Regards,
Vaida

June 1, 2019 at 7:53 am #1105993

Rikard
Keymaster

Hey Vaida,

You will have to update the theme. The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

June 10, 2019 at 1:54 pm #1108822

Vaida
Participant

Hello, I’ve updated Enfold, but I can not finish process, now I have problems with envato token code. I have it, but does not work. :(
Also the problem with Avia Layout Bilder stil there. Any advice? Thank you..

June 11, 2019 at 4:42 am #1108989

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 11, 2019 at 8:01 am #1109030

Vaida
Participant

This reply has been marked as private.

June 11, 2019 at 1:52 pm #1109134

Rikard
Keymaster

Hi,

Thanks for that, it looks like you don’t have the correct permissions for the token. Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

Best regards,
Rikard

June 12, 2019 at 9:05 am #1109412

Vaida
Participant

This reply has been marked as private.

June 12, 2019 at 12:45 pm #1109469

Rikard
Keymaster

Hi Vaida,

I switched to the Classic Editor in the main page of the theme options and it’s working now, please have a look through a page or two to check.

Best regards,
Rikard

June 12, 2019 at 1:03 pm #1109475

Vaida
Participant

This reply has been marked as private.

June 14, 2019 at 5:07 am #1110190

Ismael
Moderator

Hi,

The lightbox option is working. Please don’t forget to remove the cache before checking.

This is what see on our end: https://imgur.com/a/Q0ywodc

Thank you for the update.

Best regards,
Ismael
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