ajax search not working - Support | Kriesi.at

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May 20, 2019 at 1:20 pm #1102473

Tobias
Participant

Hi Kreisi,

on our website we use a search form in header. It works correct, but the Ajax Search don´t get a right anwser: https://jmp.sh/B4B9Kdr

how do we get this to work?

Thanks for your help!

Tobias

May 21, 2019 at 5:41 pm #1102970

Victoria
Inactive Moderator

Hey Tobias,

Please have a look at this thread
https://kriesi.at/support/topic/site-search-is-this-intended-to-confuse-visitors/#post-63700

Best regards,
Victoria

May 22, 2019 at 2:23 am #1103134
Tobias
Participant
Hi Vicoria,

thank you for pointing that out. We do not want to extend the search. Here the Enfold standard solution would be enough for us.

Sorry, i forget to explain that we use the plugin searchwp. We integrate it with this: https://kriesi.at/documentation/enfold/search/#use-searchwp-instead-of-the-standard-search

But the Ajax Search still doesn’t work.

How can we represent the missing Ajax answer with searchwp?

Thanks for your answer.
- This reply was modified 5 years, 6 months ago by Tobias.
May 26, 2019 at 10:08 am #1104274

Basilis
Inactive Moderator

Hi,

You can try this plugin

SearchWP Live Ajax Search

Best regards,
Basilis

May 26, 2019 at 8:18 pm #1104343

Tobias
Participant

Hi Basilis,

thanks for the link but the plugin didn’t bring a solution.

We duplicated the page and looked for a plugin conflict on a stage environment. The code to integrate SearchWP as described here does not work.

Please have a look at the website. Thank you very much!

Tobias

May 30, 2019 at 5:59 am #1105341

Ismael
Moderator

Hi,

Thanks for the update.

The AJAX search seems to be working properly, displaying the appropriate posts in the search results page. Is this fixed? Did you disable the SearchWP plugin?

Best regards,
Ismael

June 2, 2019 at 11:03 pm #1106460

Tobias
Participant

Hi Ismael,

yes, you are right. But on Live-Site without /stage/ it doesn´t. We don´t find a difference.

Thanks for your help.

June 3, 2019 at 7:23 am #1106581

Ismael
Moderator

Hi,

Thanks for the update.

It works the same for the live site. (see private field)

Did you rebuild the posts index?

// https://searchwp.com/docs/kb/rebuild-index/

Best regards,
Ismael

June 3, 2019 at 7:37 am #1106585
Tobias
Participant
Hi Ismael,

yes we did.

Best regards,
Tobias
- This reply was modified 5 years, 5 months ago by Tobias.
June 4, 2019 at 11:42 am #1107011

Ismael
Moderator

Hey!

Is this fixed? The search results are displaying the related posts, which is what you wanted.

Best regards,
Ismael

June 5, 2019 at 9:29 am #1107434

Tobias
Participant

Hey Ismael,

sorry… no … :-(
Please have a look: https://next.touch2be.de/index.php/s/MFQ3LDK8fGjrtQG

Thanks for your help!

Tobias

June 10, 2019 at 6:15 am #1108747

Ismael
Moderator

Hi,

Thank you for the update.

The staging site’s dashboard went down when we deactivated some of the plugins. Do you have a backup or restore point? Once the site is restored, please deactivate the plugins temporarily.

Best regards,
Ismael
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