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  • May 16, 2019 at 2:02 pm #1101440
    Marc

    Hello together,

    I have created and assigned a custom 404 page but when entering a non-existing URL it doesn’t direct me to this page but rather to the generic page titled “Nothing found” with the search box.
    So far I have tried to re-apply the setting, clear the cache, deactivate the Yoast SEO plugin as recommended in another ticket but nothing has worked yet.
    I remember it working correctly with an older version of Enfold though.

    How can this be fixed?

    Best regards,
    Marc

    May 16, 2019 at 8:51 pm #1101577
    NMRelations

    I have the exact same problem. Help would be much appreciated.

    May 18, 2019 at 4:57 am #1101971
    Rikard

    Hi Marc,

    Does it work if you select “Redirect to the selected page”?

    Best regards,
    Rikard

    May 18, 2019 at 4:57 am #1101972
    Rikard

    Hi NMRelations,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    May 18, 2019 at 11:35 am #1102031
    Marc

    Unfortunately it doesn’t work with either option.
    I have also cleared the cache after switching between the options.

    May 23, 2019 at 4:45 am #1103528
    Ismael

    Hi,

    Thanks for the update.

    It works when the “Maintenance Mode” option is disabled. This behavior is probably not intended but if you think about it, it doesn’t really necessary to have 404 page yet when the site is not even accessible or on maintenance mode. But we’ll still report the issue to our dev.

    Best regards,
    Ismael

    May 23, 2019 at 9:20 am #1103595
    Marc

    Thank you for the clarification, your statement definitely makes sense.
    It would still be great if this would work in maintenance mode also.
    The ticket can then be closed now.

    May 24, 2019 at 11:45 pm #1104096
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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