Viewing 15 posts - 1 through 15 (of 15 total)
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  • May 13, 2019 at 4:34 pm #1100159
    philthebass

    Hi,

    I have a new page in dev which has a tabbed section within it and columns embedded within tabs.

    Looks great on desktop, but on mobile, the content of the next tab starts to encroach on the tab in the viewport.

    View post on imgur.com

    Any help would be greatly appreciated.

    Thanks

    Phil

    May 15, 2019 at 5:06 am #1100804
    Ismael

    Hey philthebass,

    Thanks for the update.

    That should not be happening by default. Did you apply any custom css modification for the tab section element?

    Best regards,
    Ismael

    May 15, 2019 at 8:11 am #1100888
    philthebass

    Hi,

    No. There’s no custom CSS in there.

    There is a full width section above it which I disabled on mobile to see if that made any difference but same problem.

    Regards

    Phil

    May 15, 2019 at 12:31 pm #1101015
    philthebass
    This reply has been marked as private.
    May 16, 2019 at 5:05 am #1101226
    Rikard

    Hi Phil,

    Sorry for the problems. Could you try updating the theme to the latest version (4.5.7) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    May 16, 2019 at 7:41 am #1101289
    philthebass

    Hi,

    I am using the latest version 4,5.7

    Regards

    May 17, 2019 at 10:58 am #1101721
    philthebass

    Hi,

    Could you get back to me on this? I have several pages on a production server that are broken on mobile.

    Thanks

    May 18, 2019 at 9:59 pm #1102106
    Victoria

    Hi philthebass,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
@media only screen and (max-width: 767px) {
  .avia-section-no-padding .av-layout-tab .avia_textblock {
    width: 85vw;
  }
}

    But it looks like html is not properly laid out in the tab sections and it does not stack in responsive mode.

    If you need further assistance please let us know.

    Best regards,
    Victoria

    May 19, 2019 at 9:54 am #1102214
    philthebass
    This reply has been marked as private.
    May 20, 2019 at 1:30 pm #1102475
    philthebass
    This reply has been marked as private.
    May 21, 2019 at 10:23 pm #1103100
    Basilis

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

    May 22, 2019 at 8:50 am #1103197
    philthebass
    This reply has been marked as private.
    May 28, 2019 at 5:24 am #1104657
    Ismael

    Hi,

    Thanks for the update.

    We just noticed that you’re using a custom post type called “retailers” and it’s not registered in the list of supported post types by the advance layout builder. We added the following filter in the functions.php file to register it.

    function avf_alb_add_supported_post_types( array $supported_post_types )
{
  $supported_post_types[] = 'retailer';

  return $supported_post_types;
}
add_filter('avf_alb_supported_post_types', 'avf_alb_add_supported_post_types', 10, 1);

    The elements are responsive now.

    Best regards,
    Ismael

    May 28, 2019 at 12:26 pm #1104783
    philthebass

    Thanks Ismael, we’ll add that to our production version as well.

    Regards

    Phil

    May 30, 2019 at 2:54 pm #1105433
    Ismael

    Hi,

    You’re welcome! Glad we could help.

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    And don’t forget to bookmark the Enfold Documentation for future reference.

    Thank you for using Enfold.

    Best regards,
    Ismael

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