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AuthorPosts
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May 3, 2019 at 10:07 am #1096831
Hi,
I want to add Enfold latest portfolio to my footer column, but as do it and press done, It does not save. It disappears somehow.. As I reopen widget section the column is empty. Where could be a problem?
Also there is a problem with Enfold Instagram in footer. The link is active, but the posts of Instagram is not shown.Thanks for answers.
Regards,
VaidaMay 4, 2019 at 6:45 am #1097090Hey Vaida,
Where can we see and reproduce the problem you are having?
Best regards,
RikardMay 6, 2019 at 10:28 am #1097642This reply has been marked as private.May 6, 2019 at 8:41 pm #1097822Hi,
Can you please check your php version and your database size if it is full?
Best regards,
BasilisMay 7, 2019 at 8:21 am #1097979Hello, php version now is 7.3, database is unlimited size.
Regards,
VaidaMay 8, 2019 at 4:20 am #1098250Hi,
Thanks for the update. Your site seems to be down though, so I couldn’t login to check it.
Best regards,
RikardMay 9, 2019 at 1:49 pm #1098919This reply has been marked as private.May 10, 2019 at 7:08 am #1099191Hi,
Thanks for that, it’s working now. I see that you are running an old version of the theme, could you try to update to the latest version (4.5.6) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
After you have updated then try to activate the Classic Editor in the main page of the theme options.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardMay 20, 2019 at 8:48 am #1102411This reply has been marked as private.May 22, 2019 at 8:10 am #1103180Hi mamaimam,
What error are you getting? Did you try to update via FTP?
Best regards,
VictoriaMay 22, 2019 at 2:07 pm #1103278Hello, I’ve updated enfold via FTP. Its working now. :)
Thank you very much!Vaida
May 22, 2019 at 3:29 pm #1103329Hi,
I’m glad this was resolved. If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon -
AuthorPosts
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