Tagged: javascript, Textblock
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April 9, 2019 at 2:28 pm #1088668April 9, 2019 at 8:03 pm #1088846
Hey lle-it,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaApril 10, 2019 at 3:07 pm #1089147I am having the same issue. Please see this screenshot, https://www.screencast.com/t/EOp3ZwbMzL, which shows the code before I save the Text Block and after I save and reopen the Text Block. It is stripping out the first line.
Thank you.
April 10, 2019 at 4:06 pm #1089172Our site is not yet live, but here are some screen shots:
Working “mailto” link: https://screenshot.net/5xgx3i3.
Working “mailto” link with code showing: https://screenshot.net/8g0g2tv
Edit to add javascript: https://screenshot.net/9o3loaj
Result after saving change (link is now missing): https://screenshot.net/dpkrpfm
Code showing link is missing: https://screenshot.net/55d65clApril 12, 2019 at 7:52 am #1089928Hi lle-it,
You’re running a very old version of the theme you might want to update it. And it is better to add the event listener in Javascript than to use this code that gets stipped out.
Best regards,
VictoriaApril 12, 2019 at 5:28 pm #1090100Our WordPress site says everything is up to date, including our theme: https://screenshot.net/o01qoul. Am I missing something?
April 12, 2019 at 5:54 pm #1090103My site also is running the latest versions of WP and the theme, and all plugins are up to date. I also have tried inserting the code in the Code Block, where it also gets stripped out.
Please help!
Thank you.April 15, 2019 at 5:21 am #1090827Hi,
The latest version is 4.5.5. Please upgrade the theme manually because the automatic update on that version is no longer valid.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
You may need to reconfigure a few of the theme options after the upgrade. And regarding the initial issue, try to use the code block instead of the text block.
Best regards,
IsmaelApril 15, 2019 at 10:23 pm #1091107That did it. Thank you!
April 16, 2019 at 10:30 am #1091355 -
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