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  • #1087394

    Hi,

    I have a weird trouble : when I assign two categories (let’s say A and B) or more to a post it doesn’t show on the masonry blog I set up for category A or B.

    As I cannot leave my website with this trouble I can’t give you an example. If you have no idea why I’ll create a test page for that ?

    Thanks a lot,
    Clément

    #1087711

    Hey Blue_Bear,

    ould you try updating the theme to the latest version (4.5.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

    Best regards,
    Rikard

    #1088212

    Hi Rikard,

    Unfortunetly I did update my theme but nothing change :/

    Best regards,
    Clément

    #1088509

    Hi Clément,

    Can you create a stage site, so your live site won’t be affected when debugging: https://themeisle.com/blog/wordpress-staging-site/
    Then please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

Viewing 4 posts - 1 through 4 (of 4 total)
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