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  • #1085231

    Hi there, we have followed the advice in https://kriesi.at/support/topic/enfold-demo-import-2/ however the demo import for 2017 is not working for us, see error message below.

    https://pasteboard.co/I82btMq.png

    What else can we try to get the demo import working?

    #1085288

    An update – here is what our web host said.

    =========================

    I was able to replicate this however I couldn’t see anything from our systems blocking the theme upload.

    The best way to get this one working may be to manually upload it in zip format. There are no errors coming up in the LiteSpeed error log or Mod_security, also none coming up in the WP error log or the cPanel error log.

    I am not sure where else to check for anything that may be restricting this demo upload. Uploading the theme as a zip and then importing it in should work as that’s the normal case

    =========================

    Are there alternate ways to upload a demo? Or is there something happening you can see that is causing an error?

    #1085726

    Hi Guys,

    For the purposes of moving this along to debug this issue can you please provide the manual workaround for this?

    I’ve seen that over the years on these support forums, that the automatic one-click demo import is an issue with Enfold. I’ve read some threads on how to import manually, however there do not seem to be direct links to updated Theme Settings or Layerslider Settings. Can you please let me know where to find these files? I’m not confident that the one-click demo import will be bug free into the future, and the manual workaround seems to be the best option. Does the Enfold Theme Download come with these files? If not can you please provide an updated resource of all demo Demo Theme Settings for the manual demo imports to work properly. Please provide:

    1. Enfold 2017 Theme Settings
    2. Enfold 2017 Layerslider

    If possible please let me know where to get these files at any point in time.

    I have followed the thread for the manual demo import, however those two files are expired:

    Go to Tools > Import > select WordPress (it should install the plugin if you don’t have it yet), then I imported the enfold 2017 xml file which you can find in enfold\includes\admin\demo_files (folder), enfold-2017.xml, that should import all the pages and needed files. Then go to Enfold > Import/Export > Import Theme Settings File then import the theme settings file (use the files below). Then go to Layerslider WP > Import Slider and import the slider using the file below. Hope this helps :)

    Enfold 2017 Theme Settings: https://uploadfiles.io/krd0z (EXPIRED)
    Enfold 2017 Layerslider: https://uploadfiles.io/89h60 (EXPIRED)

    Thanks.

    #1085843

    Hi,

    Sorry for the problem, did you try to import it manually? https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-.

    If you should need further help then please check the access details you posted as they are not working, please see private.

    Best regards,
    Rikard

    #1086019

    I have same issue,

    i tried to import all demo load properly but not for enfold 2017, it says “Importing didnt work!
    You might want to try reloading the page and then try again “.

    i have tried click import button and refresh page many time stil eror.
    i have define(‘WP_MEMORY_LIMIT’, ‘256M’); but nothing happen.
    i have tried WordPress Reset many time and still not resolve.

    https://pasteboard.co/I8fo8zl.png
    https://pasteboard.co/I8for5T.png

    #1086380

    Hi tfelsn,

    Please open a new thread and include admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    #1089320

    Thanks for that – this link only has the demos, not the Layersliders.

    Is there somewhere we can download the Layerslider for the 2017 demo to import? It did not come through on the demo import.

    #1089810

    Hi Rikard,

    Similar to our last question, we also tried a demo import for the Enfold Default Demo. As you can see in the link, this demo should have 3 home page slider transitions:

    We did the demo import, and only the 1st and 3rd slides came across. Do you if the 2nd slide is missing in the Enfold Default Demo import? If so, how can we download that Layerslider (the one on the Enfold Default Demo home page) separately?

    Thanks.

    #1090130

    Hi xansdesign,

    Best regards,
    Victoria

    #1090190

    Hi Victoria,

    Thanks for the dropbox link.

    Could you please read the additional reply above, April 12, 2019 at 1:59 am, and provide info on how to get the second slide transition Enfold Default Demo which did not come with our demo import?

    Thanks.

    #1090864

    Hi Victoria,

    Hope you had a nice weekend!

    Can you please provide the other Enfold Default Demo home slider as per above? Or, how can we get the 2nd slide transition?

    Thank you.

    #1091011

    Hello I just bought Enfold theme
    I Wanted to import Default Demo especially the Home page of that is really important for me
    it has error
    I uninstall word press and install again but it does not work
    Please help me
    I am a beginner

    #1091057

    Hi ExpertSystemsAdmin,

    Please start a separate thread, describe your issue there and give us a link to your website.

    Best regards,
    Victoria

    #1096785

    Hi Victoria or anyone,

    I’ve asked the same question twice above about the Enfold Default Demo. Can you please see my replies from April 13, 2019 at 1:39 am and April 15, 2019 at 7:28 am? Still the same question with no reply from you. Can you please assist? I am wanting to know:

    We tried a demo import for the Enfold Default Demo. This demo should have 3 home page slider transitions.

    We did the demo import, and only the 1st and 3rd slides came across. Is the 2nd slide is missing in the Enfold Default Demo import? If so, how can we download that Layerslider (the one on the Enfold Default Demo home page) separately?

    Or, even better, can you please fix the Enfold Demo Import so it includes the 2nd slide transition?

    Thanks so much.
    Kevin

    #1098760

    Hi,

    Sorry for the late reply.

    You can manually import the missing Layer Sliders please check the Layerslider docs for download links to the zip file.

    Best regards,
    Vinay

    #1099197

    Hi, we imported the slider using the zip file however the missing second slide is not there either.

    How can we get this second slide?

    Thanks!

    #1099646

    Hi,
    Sorry for the late reply, unfortunately, the default demo here doesn’t include all of the assets. As seen in the demo install link.
    2019-05-11-164415
    This was the original demo and due to a change of how the Layerslider works are not available.

    Best regards,
    Mike

    #1122798

    Having same problem here. Enfold is not importing demo content and there is nothing blocking the import from my end. WordPress 5.2.2

    #1123062

    Hi,
    Please ask your webhost to check if your secure PHP settings are off: “allow_url_fopen, “allow_url_include” and “register_globals”
    Please try removing the secure options, import the demo and activate secure options again.
    If this doesn’t help, please let us know what webserver you are using, some managed WP services block imports, and include admin login and FTP access in the Private Content area so we can assist.
    Unfortunately, this is not your thread, so I recommend including all of this info in a new thread, as this is not your thread so your login info will not be private here.

    Best regards,
    Mike

    #1300293

    For all having problems with DEMO IMPORT:
    The main problem is PHP version. Switch to php7.2 or below and the demo will work!!

    #1300300

    Hi,
    Thank you for sharing, glad to hear this helped you. We will go ahead and close this thread as it is about 2 years old now, but it will remain searchable should others have a similar situation.

    Best regards,
    Mike

Viewing 21 posts - 1 through 21 (of 21 total)
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