Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 31, 2019 at 3:50 am #1084983
    guenda84gg

    Hi everyone,
    I have a problem with excerpt that has disappeared from my blog post grid. I hadn’t this problem before, this issue is appeared suddenly. Could you help me? I tried modifying the settings of the blog article and now are set as “title+excerpt+read more”. So its correct. And even on enfold – > blog layout is set “use advanced layout builder…”. I’ve tried many solutions but nothing is going to work. I’ve also put “excerpt” on the single post but nothing.
    Hope you can help me.
    Thanks a lot
    Guenda

    • This topic was modified 5 years, 8 months ago by guenda84gg.
    April 2, 2019 at 4:12 am #1085804
    Rikard

    Hey Guenda,

    Thanks for the login details. I see that you have active caching on the site, did you try clearing that to see if that changes anything?

    Best regards,
    Rikard

    April 2, 2019 at 4:24 pm #1086143
    guenda84gg

    Yes, I did but nothing has changed. I need to see the excerpt. Do you have more advices? Do you see the in the page http://www.edizionikalos.com/news?
    Thanks a lot

    Guenda

    April 4, 2019 at 7:28 am #1086802
    Victoria

    Hi Guenda,

    Can you please make a separate account for us, switch it to Enfold and have the Avia Layout builder debug enabled.

    Here is how to do it

    Intro to layout builder

    Best regards,
    Victoria

    April 9, 2019 at 5:21 pm #1088743
    guenda84gg

    how i have to do it? i can’t see anything on your post.

    April 10, 2019 at 11:25 am #1089096
    Rikard

    Hi,

    Add this to your functions.php file:

    //set builder mode to debug
add_action('avia_builder_mode', "builder_set_debug");
function builder_set_debug()
{
  return "debug";
}

    Best regards,
    Rikard

    April 10, 2019 at 1:14 pm #1089122
    guenda84gg

    Hi, thanks for your answer.
    As you can see in the page “http://www.edizionikalos.com/news/” nothing has changed.
    How could I do?
    Thanks a lot
    Guendalina

    April 12, 2019 at 7:44 am #1089927
    Victoria

    Hi Guendalina,

    Rikard asked you to enable debug to be able to diagnose the issue, it does not solve the issue. It does not seem to be enabled anymore. Did you disable it?

    Best regards,
    Victoria

    April 12, 2019 at 1:17 pm #1090056
    guenda84gg

    Hi Victoria,
    yes it is still enabled. I added that code on function.php
    Thanks
    Guendalina

    April 13, 2019 at 7:59 am #1090297
    Rikard

    Hi Guendalina,

    Thanks for the update. I see that you are using the Layout Builder to create your posts, when doing that then you will need to add everything manually to the post and that includes the excerpt as well. Please select to show the excerpt field under Screen Options in the top right hand corner of the edit screen, then add the excerpt to the post and save.

    Best regards,
    Rikard

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