Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 10, 2019 at 5:48 pm #1077050
    sosob10

    Hello,

    My website is always on 404 error. I use the default redirection to homepage to have an other solution.
    But it’s problematic.
    I delete all plugins, clear the cache, etc…

    Can I have an other solution please ?

    Have a nice day.

    March 10, 2019 at 7:49 pm #1077096
    Mike

    Hey sosob10,
    Are you sure there is not an error on your server side? To check please try switching to a default WP theme and see if you still get an 404.
    If you don’t get a 404 then please include a admin login & FTP access in the Private Content area so we can take a look.

    Best regards,
    Mike

    March 10, 2019 at 10:59 pm #1077151
    sosob10

    Hey,

    There is no 404 error.
    Only on the Enfold theme, I have this message on the console : “failed to load resource: the server responded with a status of 404 ()”.

    Thanks in advance.

    March 11, 2019 at 12:38 am #1077163
    Mike

    Hi,
    You had this error because you had your homepage selected as your 404 page and your homepage at the same time.
    I removed it as your 404 page and now you don’t get that console error.
    I recommend going to WordPress > Settings > General > Site URL and update your URL to https:// right now it’s http://

    Best regards,
    Mike

    March 11, 2019 at 12:44 am #1077164
    sosob10

    Hi,

    Perfect, now it works.
    You removed this on the Enfold Theme settings ?

    March 11, 2019 at 1:12 am #1077166
    Mike

    Hi,
    Yes Enfold > Options du thème > Page d’Erreur 404 Personnalisée
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    March 11, 2019 at 1:23 am #1077167
    sosob10

    Yes, of course.

    Thanks a lot.

    March 11, 2019 at 1:37 am #1077172
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

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