Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • March 4, 2019 at 8:54 pm #1074508
    jamesgeier

    Hello,

    I can´t get the comments section to show on my posts.
    I´m using the default editor, because the ALB does not function properly.
    When previewing a post the comment-section shows, after publishing it doesn´t.

    I´ve gone through every piece of advice, but nothing seems to work.

    Can you give me a clue?

    All the best,

    James

    March 7, 2019 at 12:06 pm #1075943
    Ismael

    Hey jamesgeier,

    Thank you for using Enfold.

    The following thread seems to be related to this issue.

    // https://kriesi.at/support/topic/comments-and-comment-box-missing-on-pages/#post-1072098

    Let us know if the modification or the filter there helps.

    Best regards,
    Ismael

    March 7, 2019 at 12:24 pm #1075950
    jamesgeier

    Hi Ismael,

    Thank you for your response.

    I’ve tried all the advice already (just retried it again for safety),
    but the problem remains the same.

    Greetings,

    James

    March 11, 2019 at 11:18 am #1077264
    Ismael

    Hi,

    Thanks for the update.

    We would like to access the site, but the login credentials are not working. Please provide a valid login account. Make sure that the Appearance > Editor panel is accessible so that we can edit the files if necessary.

    Best regards,
    Ismael

    March 15, 2019 at 1:55 pm #1079126
    jamesgeier

    Hi Ismael,

    thank you for responding.
    I did a complete reinstall on the weekend (that´s why the old credentials didn´t work)!
    The reinstall seems to have fixed the problem.

    Thanx for the great theme and work.

    All the best,

    James

    March 15, 2019 at 9:52 pm #1079259
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 6 posts - 1 through 6 (of 6 total)
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