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  • #1068705

    Hi,

    I’ve just made my first website ever with this theme. Thanks for making the builder so great! I have like 4 kinks I’m not sure how to resolve and I really have no experience in coding. I’m a complete newb, so terminology is prob way off

    1: When I click the menu drop down on my mobile device, there is a lot of empty space above the names of each menu item in the drop down window.
    2: The social media icons on the header disappear on mobile devices
    3: The animated numbers aren’t animated on mobile devices.
    4. The fullwidth images on the top of each page don’t seem to scale down very well on mobile. Is there a setting I’m missing for this?

    Any help would be HUGELY appreciated!!! Thank You!

    -Tyler

    #1070494

    Hey tyhoegger,

    Thank you for contacting us.

    1. I checked your site and did not find the drop-down menu you mentioned on mobile. If you still have any issue please upload a screenshot/mockup to one of the below sites and share the link here so we can help you better :)

    https://snag.gy/
    https://ctrlv.cz/en/
    https://imgur.com

    2. To display the header social icons on the mobile device please check this link.

    3. On which page and section do you have the animated number? Please share a precise link to the page and section so we can inspect it.

    4. The background image of the color section is working as intended. Please select other options available in the background repeat section and try again.

    You may not see the changes until the cached files are cleared in your browser.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Best regards,
    Vinay

    #1071035

    3. On which page and section do you have the animated number? Please share a precise link to the page and section so we can inspect it.

    https://themightyandthemercy.com/ – towards the bottom of the page
    https://themightyandthemercy.com/mercy/ – towards the bottom of the page

    #1071036

    2. To display the header social icons on the mobile device please check this link.

    Where do I enter this code? I’ve built the entire site with the layout builder provided with the theme and have not touched any code yet. Have no idea about this!

    #1071995

    Hi,

    2 Add the custom CSS to Enfold > General Styling > Quick CSS

    3. Please refer to this post https://kriesi.at/support/topic/animated-numbers-isnt-working-for-me-on-mobile/#post-983985

    Best regards,
    Vinay

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