-
AuthorPosts
-
February 15, 2019 at 10:17 am #1067371
Hi,
after I update enfold to the latest version, the design of the layerslider is broken.
This is probably due to changes in the class structure of the layererslider. Is there a way not to overwrite the layer slider during an update?
Also, I can not run the update in the WordPressbackend (An error occurred while updating Enfold: Download failed, no valid URL was submitted.)
I must always import the update via FTP (delete enfold folder and replace). Why is that?
Best Regards
Chris
February 17, 2019 at 7:08 pm #1067944Hey Chris_85,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaFebruary 19, 2019 at 11:04 am #1068869look the the private content box
February 20, 2019 at 8:03 am #1069285Hi,
Thanks for that, I see that you are running an old version of the theme, could you try to update to the latest version (4.5.4) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardFebruary 22, 2019 at 1:01 pm #1070306Hi,
Hello, this answer is not serious now?
I said that when updating to the latest version (manually via FTP). the layer slider is completely destroyed.
Best regards
February 25, 2019 at 6:54 pm #1071410Hi Chris_85,
Layer Slider does not work with Gutenberg, you can update to the latest even via FTP and then disable Gutenberg and slider should work fine.
If you need further assistance please let us know.
Best regards,
Victoria -
AuthorPosts
- You must be logged in to reply to this topic.