Viewing 10 posts - 1 through 10 (of 10 total)
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  • February 12, 2019 at 9:39 am #1065865
    yingyang

    We have a video on our homepage playing in fullscreen MUTED using the fullscreen slider module

    We want to allow the visitor to unmute the video if they wish to do so, however the video control from enfold shown are very tiny located in the bottom right corner and disappear as soon as you try to adjust the volume, looks like a bug?

    As a workaround we wanted to have one button play the video in a lightbox window with sound so we added this URL to one of the slider button with this parameter ?iframe=true, but instead of opening in the same window in a lightbox, it opens on a new window, how can we fix this?

    and more importantly, how can we make the mute button more user friendly on the fullscreen slider so we dont need to use the UNMUTE button workaround

    Or is there a different approach you recommend maybe that would be easier to implement and more user friendly?

    • This topic was modified 5 years, 9 months ago by yingyang.
    February 16, 2019 at 8:37 pm #1067781
    Mike

    Hey kilimats,
    Sorry for the late reply, when I take a look at your site, and click the “watch video” button, the video opens in a pop-up with sound. Did you find a solution for this, or do you still need help?

    Best regards,
    Mike

    October 26, 2019 at 2:58 pm #1151359
    manurimini

    Hi Mike
    I have the same problem in the full-screen-slider Enfold Version: 4.6.3.1. When you try to adjust the volume mejs-volume-button disappears. Maybe it’s a bug. Is there a away to set at least the volume at 100% so that when you click unmute you can hear the sound? Better would be a button with “Activate Audio” that disappears when you click on it.
    Best Regards
    Manu

    • This reply was modified 5 years ago by manurimini.
    October 28, 2019 at 10:35 pm #1151923
    Basilis

    Hi,

    Which browser are you using? Can you define this also for us please?

    Best regards,
    Basilis

    October 30, 2019 at 10:20 am #1152252
    manurimini

    Hi Basilis
    Thank you for the quick replay.
    I tried in Firefox, Chrome and Safari, MacOs and Windows with the same result.
    In the Fullscreen Slider if I don’t set ‘Mute Video Player’ the self-hosted video in mp.4 is not starting in Autoplay. So I set ‘Mute Video Player’ but when the video starts and you reach the controls at the bottom of the video if you press to unmute the volume is set to ‘0’ and the volume-bar disappears as you try to reach it.
    Since the video controls are very tiny and only appear if you move the mouse over the slider, I would like to have a button with “Activate Audio” that disappears when you click on it.

    Besides is there a way to load a video in Advanced Editor > Media > Video with Autoplay?

    Thank you, Best Regards
    Manu

    • This reply was modified 5 years ago by manurimini.
    November 2, 2019 at 4:14 pm #1153285
    Mike

    Hi,
    Sorry for the late reply, when I test the fullscreen slider with a self hosted video it auto plays with or without “Mute Video Player” checked. But I did see that trying to change the volume caused the control to hide, for this check that the performance setting “Self hosted videos and audio features (WP-Mediaelement scripts)” is set to “Always load media features (= WP default behaviour)” and that “Load jQuery in your footer” setting is off and that your caching plugin, Autoptimize plugin, Jetpack plugin, etc is not loading your jQuery in your footer. Also temporarily disable “Javascript file merging and compression” and do a hard reload. Then try this css code in the WordPress > Customize > Additional CSS field:

    div.mejs-button.mejs-volume-button.mejs-unmute:hover > a {
display: block !important;
}

    Best regards,
    Mike

    November 2, 2019 at 5:47 pm #1153326
    manurimini

    Hi
    Sorry Mike. I did all the procedures you told me to do but there was no effect.
    So I decided to put the video in a Grid Raw with 1 column and 0 padding. I inserted the following video-shortcode to be able to have a fullscreen button.
    [video width="1280" height="720" mp4="http://video-url/video.mp4"][/video]
    Is there a way to add autoplay to this shortcode? I tried autoplay=”0″, I tried autoplay=”-1″, I tried autoplay=”true”, I tried autoplay=”on” without any result.

    Summing up
    1 – In Fullscreen Slider no way to have an autoplay without checking “Mute Video Player”, no way to set the volume
    2 – If you put a self-hosted video with Advanced Layout Builder > Media > Video, you cannot set Autoplay and the mejs-controls don’t show the Fullscreen button
    3 – Putting the video-shortcde (which could solve my issue in this case), I couldn’t set Autoplay.

    Thank you for helping me
    Best Regards
    Manu

    • This reply was modified 5 years ago by manurimini.
    November 2, 2019 at 11:36 pm #1153380
    Mike

    Hi,
    This is how to add autoplay to the WordPress shortcode:

    [video width="1280" height="720" autoplay="on" mp4="http://video-url/video.mp4"][/video]

    I tested this and it is working

    Best regards,
    Mike

    November 3, 2019 at 3:09 pm #1153512
    manurimini

    Hi Mike
    I new this was the right shortcode. I’ve tried it several times on different installations with no luck.
    I think is because browsers, particularly the most recent versions, automatically block videos from automatically playing, particularly ones with audio.
    Unfortunally I am able to start the autoplay only when videos are muted. Not a big deal. the visitor of the website will push the play button if they want to see the video.
    I have also tried with other themes, with Gutenberg too. If you don’t set “Autoplay” and “Muted” the video doesn’t start in Autoplay.
    Thank you so much for your help
    Best Regards
    Manu

    • This reply was modified 5 years ago by manurimini.
    November 3, 2019 at 3:33 pm #1153516
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

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  • The topic ‘Video Volume control bug’ is closed to new replies.