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Posts
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Hi, it has been awhile since I’ve changed our website, and I tried creating a new page just now… the Avia pagebuilder which I’m used to using doesn’t show up, just a blank block which can be typed into, and which offers no options. Any advice on how I can make that work again?
thanks
… a bit of additional information to my post… seems like any page which was previously created shows the Avia page layout stuff BELOW the “block navigation”, though I can’t tell if it works right. If a new page is created, the Avia doesn’t appear at all, just the “block navigation” which seems to have no element of WYSIWYG to it. What’s the deal? My website host Dreamhost has upgraded WP a couple times since I checked this functionality.
This prevents me from doing updates I’ve promised… I hope someone knows what’s up here.
thanks
Hi,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardSee the private info below…. but basically while I was creating the admin log in for you, the thing crashed when I tried to save it and now the entire domain is invisible. Wha….?
OK, the domain is back up… perhaps that was a DNS issue with Godaddy.
I generated a new password for the temp user, belowDAMN! I had send a support ticket to Dreamhost when the site was down, and apparently their technician has installed a DIFFERENT theme which doesn’t allow our website to show! I hope it can be recovered. Here’s what they said (and I emailed and asked them to undo it).: pasted in secure box below
…and the next update in this ongoing saga is that Dreamhost, at my request, turned Enfold back on, so the site is now visible again.
They tole me that the information they sent means that our IP address had been flagged and banned for an hour, which is presumably why the site when down while I was working on it. I’m not really sure why that happened.best
Hi,
Thanks for the update, do you still need help with the site? I tried logging in but the details are not working, I’m guessing since your hosting provider recovered it.
Best regards,
RikardYes, I still need the original help requested, that the Avia page builder doesn’t work.
I’m not sure what’s not working for you; is it the log-in information? I just now logged into the site using the second password generated above; the user name and password is repeated below in the private content box.I note that when logged in as that user, it only lists the main site and the bottleneck site, apparently I’d need to go through and add it to all the daughter themes… but try it out, the same problem should be manifest in all of them. The one I was trying to get to work was bottleneck foundation. Perhaps I needed to do something to give you access to all of the nested sites… as a super-admin? Not sure where to click to do that
but yeah, I still can’t make a new page
best
DW
Hello,
Same problem here. If a new page is created the Avia doesn’t appear. This started since I updated the Theme. What can I do to get the Avia pagebuilder back?
Thanks
Hi,
thanks for the details, they are working now. I see that you are running a very old version of the theme, that is the likely reason for your problems. The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
Also please read this thread after updating: https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/
Best regards,
RikardHi annekedejoode,
Please open a new thread and include admin login details in private so that we can have a closer look at your site.
Best regards,
RikardHi, this is over a week later, and in the meanwhile I’ve had everything updated to the newest versions, per your suggestions. The Avia Layout function is no longer invisible… but it also doesn’t seem to reliably work, so I’m back here again.
Specifically, Hi, I’ve recently decided to do a simple blog, and Enfold doesn’t seem to be working the way it’s supposed to.
(1) in the main blog page, the “featured image” doesn’t show up
and
(2) the “blog posts” content element doesn’t implement the “full text” of a post even when that box is clicked as a choice. Rather, it always shows a small piece with a “read more”, which isn’t the way I’d like to do it. I’d like to get it to work as designed. These are parts of Enfold’s functionality which led to our using it.So any help will be appreciated; I’ll add a little private content so you can view what i tried to do:
Hi ecojedi,
Are you using the Layout Builder to create your posts? If so then you have to add everything manually to it, that included the featured image excerpt. The excerpt can be set in the Excerpt field in the edit page, if you don’t see it then please select to show it under Screen Options in the top right hand corner of the page.
Best regards,
RikardHello. Could you explain what you mean by “add manually”? I’m not a website coder; I bought Enfold because the Layout Builder was supposed to make that simpler for a person like me. I am using it.
I can certainly see the “featured image” link on the right side of the page; my point is that entering an image there doesn’t work reliably to show up on the page. If there’s a manual way of doing that, please tell me what it is.
And as I’ve said, I need the blog function to allow me to display the full text. I’m trying to get the blog page functionality to implement the “full” option so it will display blog posts instead of doing a small piece and then”read more”. That’s not working in the layout builder. I also can’t add it manually because I don’t know what command to enter into the text block to make that happen… it doesn’t say anywhere I can see. If you know, please tell me, but also it’d be nice if Kriesi had a fix for the layout builder to work.
best
specifically, when I look at the text generated by the “blog post” in the pagebuilder, I see:
[av_blog blog_type='posts' categories='1' link='category' blog_style='single-big' bloglist_width='' columns='3' contents='excerpt' content_length='content' preview_mode='auto' image_size='portfolio' items='1' offset='0' paginate='yes' conditional='' av_uid='av-jsbabex4']
So if I wanted to “manually” fix this to show full content, what would I enter? It now says contents=’excerpt’ and content length=’content’ So what would I enter there to make it show the full text of the post, since the automation isn’t functioning?
Hi ecojedi,
By manually I mean that the featured image won’t show automatically if you set it in the sidebar, it has to be added to the content using the Image element for instance.
As for the excepts, if you use the Layout Builder then the excerpts has to be added manually to the Excerpts field. You can activate that field in the Screen Options tab.
If you are using the Blog Posts element then you can use the Blog Content length option to control the length of the content.
Best regards,
RikardHello Rikard,
Alright, let me be clear –
(1) you note that the featured image won’t ‘show if set in the sidebar. Yes, that was one problem I reported. Adding the image using an element is a work-around for a failed functionality. Of course that’s what I have resorted to, but I was hoping that you guys could fix the original functionality.
(2) I have never talked about excerpts. I see and understand the screen options tab, but that’s not what I have written about here. I’m not sure why you keep bringing it up.
(3) Most critically, as I have reported from early in this thread, the Blog Content Length option in the Blog Posts element DOES NOT WORK. That functionality appears broken on Enfold using the layout builder, and I don’t know what the manual command might be to show “full text” if using written commands in the block mode, because I don’t know where such commands may be found. I have described this earlier in the thread beginning on Feb 20.Please answer the questions I am asking, if you can, so I can make the blog function work as it is supposed to.
Thanks
Hi,
1.) The content of the advance layout builder is rendered using a special template. That template is basically a blank canvas, where you can add any elements as long as it’s available in the builder. Unfortunately, the default featured image or the image that is set from the “sidebar” is not included in that template. It’s not a bug nor an error, that’s just how the builder works. If you really need the featured image to display automatically, switch to the default editor and then use the shortcode wand or the shortcode generator instead.
2-3.) The blog will display the full content of the posts as long as “Blog Content length” option is set to “Full Content” and the post doesn’t contain a “more” tag.
// https://en.support.wordpress.com/more-tag/
Best regards,
Ismael
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