Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1063750

    hello,

    my enfold contact form is not sending mails to my adress.

    thanks for help

    #1063755

    more details please!!

    #1063762

    hi,
    i’m using the normal enfold form and i’m trying to send a test mail via the frontend, but it doesn’t work.

    #1063859

    Hi es1979,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1063897

    Thanks for answering,

    i send you private details.

    #1064741

    Hey Nikko,
    did you get my private data?
    thanks for answering

    #1064992

    Hi es1979,

    Please check the docs on ways to troubleshoot:

    If you need further assistance please let us know.
    Best regards,
    Victoria

Viewing 7 posts - 1 through 7 (of 7 total)
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