Tagged: upgrade
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January 26, 2019 at 2:25 am #1058974
I can’t access advanced editor when I upgrade to WP 5.03 using the Enfold. Is there a way to access the advanced editor in Enfold or should I just reinstall everything?
January 27, 2019 at 10:35 pm #1059459Hey kenshejoe,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisJanuary 29, 2019 at 12:43 am #1059848This reply has been marked as private.February 1, 2019 at 6:02 am #1061367Hi,
Thanks for the login details and sorry for the late reply. I see that you are running an old version of the theme, could you try to update to 4.5.3 please? The update to 4.5 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/. You might have to completely delete the old version and then upload the new one if you should run into problems updating with the methods above.
Also please read this thread: https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/
After you have updated then you can go to the main page of the theme options and select to use the Classic Editor, then everything should work normally after that.
If you don’t want to update then you can add this to your functions.php file in order to disable the Gutenberg editor:
// disable for posts add_filter('use_block_editor_for_post', '__return_false', 10); // disable for post types add_filter('use_block_editor_for_post_type', '__return_false', 10);
Best regards,
RikardFebruary 3, 2019 at 4:41 am #1062103OK, I will try this out. Thanks.
February 4, 2019 at 10:11 am #1062560 -
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