Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 19, 2018 at 9:14 am #1047117
    anjmat

    Hello,

    I’m having a problem updating the latest Version (4.5.2).

    Please advice for help.

    Thank you very much.

    Kind regards,

    Anja

    December 19, 2018 at 12:54 pm #1047164
    Günter

    Hey anjmat,

    Please download a latest copy of the theme from themeforest and replace the theme folder via FTP in wp-content\themes

    For more information please check the FTP install guide.

    In case you need help please create a WP admin account and ftp access to your server – you can put it in Private Content.

    Best regards,
    Günter

    December 19, 2018 at 1:18 pm #1047171
    omnyss

    I face the same problem. I updated 1 site successfully (out of three purchases). But the next two sites failed.

    In Themeforest / Downloads you can see:

    Download not available
    Whoops! Looks like you’ve already downloaded this item 20 times in the last 24 hours. That’s the daily limit! Come back in 24 hours to download it again.

    In Theme Updater you can find:

    Errors occured checking on 2018/12/19 11:07:
    Download Package URL: Errorcode 404 returned by Envato: Not Found:
    – description: The purchase you have requested is not downloadable at this time.:
    – Possible cause: your download limit might be exceeded – please try again later.
    Download Package URL: Errorcode 404 returned by Envato: Not Found:
    – description: The purchase you have requested is not downloadable at this time.:
    – Possible cause: your download limit might be exceeded – please try again later.
    Download Package URL: Errorcode 404 returned by Envato: Not Found:
    – description: The purchase you have requested is not downloadable at this time.:
    – Possible cause: your download limit might be exceeded – please try again later.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.

    Nice joke! 1 update blocks 3 purchases for 24 h? There must be something wrong in update procedure.
    Now I can’t even download manually.

    Best regards
    OMNYSS

    • This reply was modified 5 years, 11 months ago by omnyss.
    December 19, 2018 at 6:04 pm #1047291
    anjmat

    Thanks, this worked.

    Kind regards,

    Anja

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