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Please HELP — I need to contact someone and I can not login to your support – My site is totally screwed up since the wordpress update!!!!! i can not edit anything –
Hi Alexandra,
Thanks for contacting us!
We have reset your forum account. Please see private content field below
Regards,
Yigitomg
ok can u put it back — that is not the site i needed reset= I turned that site over to a client- i have several sites using enfoldI have 3 enfold licenses
show you the receipts – but no place to attach here
please help me = when I changed over to wp 5 my whole site got weird
I can not edit and tons and tons of code before your editor
please helpplease take this off of public since it has my login info
Hi,
I moved your login credentials to private content field. I also searched for your email in our database however it cannot be found. Could it be possible that you have never registered? Also, if you have other purchase code, you can post them here and we can check those too.
Best regards,
YigitHI i am now registered – can you help me with the following
Please HELP — My site is totally screwed up since the wordpress update!!!!! i can not edit anything –please help me = when I changed over to wp 5 my whole site got weird
I can not edit and tons and tons of code before your editorHi,
Please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ and update Enfold to the latest version 4.5.1 and also check out this post – https://kriesi.at/support/topic/updating-to-wordpress-v5-please-read/
Best regards,
YigitHi
This is totally freaking me out= can you do it for me- I will pay for extra support – and i am worried custom coding will be lostHi can you let me know about this asap = they are a client of mine need changes made to site and I cant do anything now as it is not working
Hey!
Sure we can do it for you and no need for extra payment.
Please post FTP and WP admin logins in private content field :)Regards,
YigitHello. I sent my ftp and login via private info can you please fix the problem. My client is very upset. Please let me know
I am sending the info to you again in private section
Thank you so much. You are the greatest!!
Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
Yigit
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