Viewing 10 posts - 1 through 10 (of 10 total)
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  • December 11, 2018 at 4:35 pm #1043834
    Zaccc

    Hello,

    I have install latest version of Enfold and WP. I have install Consulting Demo. After that I have try to remove some parts but you can see on image that I cant remove some parts. Can you tell me how can I delete that?
    I have install classic editor and disable Gutenberg plugin.

    Regards

    December 12, 2018 at 7:57 am #1044163
    Rikard

    Hey Zaccc,

    Maybe this thread will clear things up for you? https://kriesi.at/support/topic/updating-to-wordpress-v5-please-read/

    Best regards,
    Rikard

    December 12, 2018 at 11:18 am #1044253
    Zaccc

    Hello,

    I have read all that but I didn’t find solution for my problem. Do you have some other solution?

    Regards

    December 13, 2018 at 12:41 am #1044618
    Nikko

    Hi Zaccc,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    December 13, 2018 at 11:52 am #1044816
    Zaccc
    This reply has been marked as private.
    December 14, 2018 at 7:21 am #1045164
    Rikard

    Hi,

    Thanks for that. Please try this plugin to see if you have any luck with it: https://wordpress.org/plugins/classic-editor/

    Best regards,
    Rikard

    December 14, 2018 at 10:58 am #1045198
    Zaccc

    Hello,

    I have try that on start but same thing. After that I have open ticket. You cant try and yourself.

    Regards

    December 15, 2018 at 7:26 am #1045567
    Rikard

    Hi,

    Thanks for the update, I see the same thing on my end. I’m not sure why that is happening though. Could you try to enable debug mode in order to see builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, then we can try to remove the unwanted bits that way.

    Best regards,
    Rikard

    December 15, 2018 at 6:09 pm #1045688
    Zaccc

    Hello,

    I have put debug mode.

    regards

    December 16, 2018 at 8:57 am #1045839
    Rikard

    Hi,

    Thanks for that, I’ve remove the unwanted bits. Could you try to work with the page again to see if it works better now?

    Best regards,
    Rikard

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