Viewing 18 posts - 1 through 18 (of 18 total)
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  • #1042147

    After udate of Enfold and WP we have a space with <p> tag under the menu. This only appears on the homepage, all other pages look good.

    Also the text blocks remain white even after clearing cache a few times.

    Please see url in private content.

    #1042376

    Hey Daniel,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1043016

    Hey Rirkard,

    please see private content.

    #1043020

    Hey!

    I edited your page and updated it and issue disappeared. Please review your website :)

    Best regards,
    Yigit

    #1043034

    Hey!

    i have reviewed it and saw that the tag was gone. Then i have logged in, didn’t save anything and now there are even more tags to see.

    #1043038

    Hi!

    I think the issue is related to “WP Content Copy Protection” plugin. I deactivated it and updated your page again and tags are gone. While i was testing i deactivated it to be able to inspect elements on your page. Could you please review your website again?

    Regards,
    Yigit

    #1043045

    thanks! Tags are gone but the video under the first picture does not schow up. Also, can you verify that the text-block elements are not empty?

    #1043740

    Hi,

    I can see the issue. Can we try de-activating all active plugins to check if that helps?

    Best regards,
    Yigit

    #1043747

    Yes, please try that.

    #1045987

    Hi Daniel,

    I can see the video after the first page (screenshot in private content).
    However I could see this error:

    Mixed Content: The page at '<URL>' was loaded over HTTPS, but requested an insecure font '<URL>'. This request has been blocked; the content must be served over HTTPS.

    and it’s pointing to your fonts.

    Best regards,
    Nikko

    #1046791

    Hi Nikko,

    can’t see the error on my End. But now there are two strange things that haven’t been there before
    1. Backend Site language is now in english in dashbord settings. Changing to german and saving does not change the language to german. Otherwise it’s correct in WPML Languages.
    2. When editing a page, now there is an Enfold Shortcode Parser field at the end of the page. Why that?

    Best regards,
    Daniel

    #1048305

    Hi Daniel,

    1. I have checked in the link in private content, and the German is already default, is this already fixed?
    2. Avia Layout Debugger is enabled that’s why it’s appearing, you can see the instructions here: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
    to disable it you just need to remove the code suggested in the documentation.

    Best regards,
    Nikko

    #1049331

    Hi Nikko,

    the backend is still in English not in German (as you can see there you read “Posts”, “Pages”… instead of “Beiträge” and “Seiten”) although the WPML settings in languages are correct as you mentioned before. Then when you take a look at WP > General Settings > Site Language you see that there is “English (United States)”. When you try to change that to “Deutsch” and save that nothing changes and it switches back to “English (United States)”.

    Also the Avia Layout Debugger was not enabled by me. It seems that these changes have been done by Yigit (or someone else from support) to work on the first mentioned error.

    So please correct the backend language to German and remove the Avia Layout Debugger.

    Best regards,
    Daniel

    #1049975

    Hi Daniel,

    That’s because in Settings > General > Site Language, English language is set, (you can click on the link in private content to go directly to the settings page).
    This thread from WPML forum might also help: https://wpml.org/forums/topic/backend-language-change-from-german-to-english/#post-1180706

    Best regards,
    Nikko

    #1049984

    Hi Nikko,

    thanks for the link to WPML which was the solution for the backend language.

    However the Avia Layout Debugger is still active. Please deactivate it because it is disturbing for the client users.

    Best regards,
    Daniel

    #1051306

    Hi Daniel,

    The Avia Layout Debugger is removed, sorry I missed that.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    #1051320

    Hi Nikko,

    thanks a lot! This can be closed now!

    Best regards,
    Daniel

    #1051639

    Hi Daniel,

    Great, I’m glad Nikko could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 18 posts - 1 through 18 (of 18 total)
  • The topic ‘Space with tag under menu after update’ is closed to new replies.