Hello,
I’m trying to validate the Enfold and Enfold-Child Themes for Theme Updates.
Although it’s says everything is ok, I do get the following messages:
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Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:
Purchases: Your private token is invalid.
username Your private token is invalid.
email Your private token is invalid.
Purchases: A problem occured accessing your purchases. Unable to check for updates.
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I’ve entered the code I’d received after purchasing it from ThemeForest.
Please, advise.
Regards,
Eric
Hey Eric,
Please check this thread: https://kriesi.at/support/topic/envato-private-token-doesnt-work/#post-1023876
Hope it helps.
Best regards,
Nikko