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I have a site with Enfold version 3.8 and I can’t update it without the site crashing. It doesn’t work to update it in wordpress admin so the only way is via ftp but it crashes. What to do?
Hey marcusk77,
Can you give us admin and ftp access?
Just post the credentials in private content, so it’s only visible to the moderators.Best regards,
NikkoHi marcusk77,
Sorry for the problem. The update to 4.5 has to be done manually unfortunately, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
Also please read this thread: https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/
Best regards,
Rikard
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