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Viewing 18 posts - 1 through 18 (of 18 total)
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  • October 31, 2018 at 2:55 pm #1028494
    theovh

    Hi,

    Am using allot of Enfold themes.
    Great theme very good support.
    Since one week i wonnan update two themes and its not working.
    Always get message: the specified URL is invalid

    What can i do to solve this problem?

    Greatings

    Theo

    October 31, 2018 at 3:09 pm #1028498
    Yigit

    Hey Theo,

    Envato updated their API, therefore we needed to adjust auto updater function in Enfold files.

    It currently works fine but since updated code is in Enfold 4.5, manual update would be necessary, either via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp or alternatively, you can install this plugin – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/, download the latest version of Enfold from ThemeForest and upload it in Appearance > Themes > Add New > Upload and theme will be updated.

    Also, some users reported an issue validating personal token – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#what-is-an-envato-personal-token. Our devs suspect that Envato stores cookies with login data/connection data in the browser and therefore might block requests. If that happens to be the case, please try validating your personal token in incognito mode – https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en

    Auto updater should function correctly again after updating to Enfold 4.5 and inserting a valid personal token in Enfold theme options.

    Regards,
    Yigit

    October 31, 2018 at 3:16 pm #1028501
    theovh

    Hey Yigit,

    If whe update theme like you said, there is not a problem for the website, brocken, not working anymore?

    Regards,

    Theo

    October 31, 2018 at 3:27 pm #1028503
    Yigit

    Hey,

    No, your content is saved on your database. Updating the theme will only overwrite theme files.
    If you use this plugin – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/, you can go to its settings and choose to have a backup of your current version, just in case you made changes on theme files such as functions.php, header.php etc.

    Best regards,
    Yigit

    October 31, 2018 at 4:01 pm #1028510
    theovh

    Hi Yigit,

    When i login to themeforest i dont see the latest version enfold theme.
    Have tho buy newone?
    only see all the theme i download before.
    Also see my api keys.
    How i solve this?

    Regards
    Theo

    October 31, 2018 at 4:05 pm #1028511
    Yigit

    Hey,

    Enfold 4.5 is available to download in your Downloads page. Please download and install it. You would not need to purchase another license.
    API keys are no longer in use. With Envato’s new API, you would need to generate and use personal tokens – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#what-is-an-envato-personal-token

    Cheers!
    Yigit

    October 31, 2018 at 4:18 pm #1028520
    theovh

    Hey,

    Sorry Yigit i dont see the update in themeforest.
    I see my 12 downloads of enfold i used.
    I seen nothing about 4.5 to download and update.

    Regards
    Theo

    October 31, 2018 at 4:35 pm #1028525
    Yigit

    Hey Theo,

    Sorry for misunderstanding. What i meant to say was Enfold copies you have in ThemeForest downloads page are Enfold 4.5. You can simply go to downloads page, download a copy of Enfold and install it.

    If you would like us to update the theme for you, please post WP admin logins here privately.

    Cheers!
    Yigit

    October 31, 2018 at 4:48 pm #1028530
    theovh

    Hi Yigit

    See admin login for update theme enfold.
    Put in private.
    You thake care for the update.

    Thanks

    Regards
    Theo

    October 31, 2018 at 5:13 pm #1028543
    Yigit

    Hey!

    I updated Enfold to the latest version 4.5. Please review your website :)

    Best regards,
    Yigit

    October 31, 2018 at 5:24 pm #1028547
    theovh

    Hey,

    Thanks Yigit.
    I gonna check the other websites wich we make with Enfold.
    Maybe i contact you for that also.

    Thanks allot,

    Best Regards,

    Theo

    November 1, 2018 at 8:57 am #1028754
    Rikard

    Hi Theo,

    Thanks for the update. We’ll keep this thread open in case you should need any further help.

    Best regards,
    Rikard

    April 22, 2019 at 8:44 am #1093262
    theovh

    Hi Yigit,

    Am update two websites with enfold theme, one to 4.5.6 and one to 4.5.5.
    After the update the background image for logo area dont show anymore.
    In the backend of the website, in Theme Options whe see the image.
    Any solution??
    Whe already remove and replace few times, making the cache empty….nothing works.

    Kind regards,

    Theo

    April 24, 2019 at 5:17 pm #1094071
    Victoria

    Hi theovh,

    Can you disable caching and minification for now?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    April 24, 2019 at 5:38 pm #1094091
    theovh

    Hi Victoria,

    I disable caching and minification.
    In the private area you see the logings voor the two websites.

    Kind regards,
    Theo

    April 29, 2019 at 1:04 pm #1095250
    Victoria

    Hi Theo,

    Best regards,
    Victoria

    April 29, 2019 at 5:39 pm #1095362
    theovh

    Hi Victoria,

    Thanks allot for the help.
    Is this a problem with the enfold template after the last update?

    Css merging disabled, so whe better remove mayby this pluging ** Autoptimize**

    Kind regards,
    Theo

    May 2, 2019 at 4:43 pm #1096520
    Vinay

    Hi,

    Thank you for writing to us.

    The theme update process is not related to this issue. It usually takes some time for the cache to expire. You can enable CSS merging again after 48 hours and it should work fine.

    If you like to use a third party plugin please disable the CSS and JS merging options. You can try “W3 Total Cache” plugin.

    Best regards,
    Vinay

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