Viewing 5 posts - 1 through 5 (of 5 total)
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  • October 30, 2018 at 11:12 am #1027946
    soniavoice

    Hi on my website I use sometimes Contact form from Plugin contact form 7, and sometimes Enfold contact form.
    Everytime a person ask information from enfold contact form every mail is signed as spam.
    With Contact form 7 there is not this issue. How can I solv it?

    October 30, 2018 at 11:13 am #1027947
    soniavoice

    Thanks for your answer.

    November 2, 2018 at 6:19 am #1029027
    Ismael

    Hi,

    Thank you for using Enfold.

    You may need to change the from address or setup a SMTP so that your mail server will not mark emails as spams.

    More info here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Ismael

    November 2, 2018 at 3:55 pm #1029189
    soniavoice

    In your guide i find this: “There is nothing on our side that can control which email gets flagged as spam”.
    With contact form 7 there in any problem. I’va spam problem only with enfold contact form. So it’s not an email issue. All emails I recived from enfold contact form goes in spam. All :(

    November 6, 2018 at 4:32 am #1030167
    Ismael

    Hi,

    I’m not really sure how CF7 manages to get through but I don’t see any distinction between how the theme and the plugin is sending the email when I review the code. Both are using the default wp_mail function. Have you tried setting a SMTP or change the from the address? You can just use the plugin if you don’t want to go through those steps.

    Best regards,
    Ismael

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