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Hey Malene,

You are currently using an older version of Enfold. Could you please firstly update it to the latest version 4.5?

Envato updated their API, therefore we needed to adjust auto updater function in Enfold files.

It currently works fine but since updated code is in Enfold 4.5, manual update would be necessary, either via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp or alternatively, you can install this plugin – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/, download the latest version of Enfold from ThemeForest and upload it in Appearance > Themes > Add New > Upload and theme will be updated.

Also, some users reported an issue validating personal token – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#what-is-an-envato-personal-token. Our devs suspect that Envato stores cookies with login data/connection data in the browser and therefore might block requests. If that happens to be the case, please try validating your personal token in incognito mode – https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en

Auto updater should function correctly again after updating to Enfold 4.5 and inserting a valid personal token in Enfold theme options.

Regards,
Yigit