Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1023899

    Hey guys,
    I am running a couple of sites with enfold (great work you are doing here btw) and recognized that there is a problem with updating to 4.5 (“url nicht gefunden ..:”). I managed to update some of them via the suggested plugin workaround, but it does not work for one particular site. I saw that you are offering to help, so please could you do the update for me. I will attach the ftp and admin credentials for you!

    Thank you very much,
    Matthias

    #1024088

    Hey saltundsoehne,

    Please deactivate all plugins and try again.

    What is the error that you’re getting?

    Have you seen this thread?

    Best regards,
    Victoria

    #1024487

    Hi victoria,

    thanks for your input. I have tryed to do it with all plugins deactivated and the “update themes via ftp” plugin. But while I am trying to uplad the theme, I am getting the message:

    “Der Link, dem du gefolgt bist, ist abgelaufen. Bitte versuche es nochmal.”

    I have tried it a dozen times, but I can’t get it to work.

    Cheers,
    Matthias

    #1024489

    victoria, I think was able to do it myself via FTP!
    thanks anyways!
    Matthias

    #1024491

    Hi,
    Typically when using the plugin to update and you get that error it is because the “PHP Post Max Size” and/or “PHP Max Upload Size” is set under the 16.7mb that the theme file is.
    But in your case there is a strange value for those two fields, probably an error in the file that is setting the value for your server. I recommend asking your webhost to look into it, as they will know the correct way to set it for your server.
    2018-10-21-073930

    Meanwhile I was uploading the update via FTP when I noticed that you have already updated to v.4.5, so if you are satisfied, please feel free to delete the folder “enfold-new” in your themes folder.

    Best regards,
    Mike

    #1024492

    Thank you very much for your help Mike!

    Best regards,
    Matthias

    #1024498

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Please help me updating my enfold theme’ is closed to new replies.