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Hi,
today I have posted a question on the Pre-sales section about the upgrade from v. 3.1.5 to v.4.4.it seemed like a simple operation…
I ordered the theme
I created the token in themeforest with the following rights
View and search Envato sites
Download your purchased items
Verify purchases of your items
List purchases you’ve made
On the Enfold child setting -> Theme Update -> I have inserted the Themeforest user and API key.
I take the check to update, nothing. I receive the following message: No Updates available. You are running the latest version! (3.1.5)How I can update the theme ?
Thank you
Best regards
LucaHey Luca,
Could you try updating manually via FTP instead maybe? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
If you want to spend time on why the updates are not appearing on the backend then please contact your hosting provider and ask them to whitelist any traffic coming from api.envato.com.
Best regards,
RikardHi Rikard, isn’t a problem of my hosting provider, because I have different web sites that use API from Envato without problem.
now I look to upgrade via ftp
thanksHi,
Maybe the issue is caused by a known bug in the themeforest api. To fix it use the theme editor (Appearance > Editor) and edit Enfold. Go to enfold/framework/php/auto-updates/ and open the class-pixelentity-theme-update.php file. Clear the entire file (remove the code) and copy the entire code from here https://pastebin.com/raw/epetJ1SG into the blank file. Afterwards save the file and the update should work.
You can also use ftp to update the file. Save the code from here: https://pastebin.com/raw/epetJ1SG to a file called class-pixelentity-theme-update.php. Then connect to your server via ftp, go to the directory wp-content/enfold/framework/php/auto-updates/ and overwrite the class-pixelentity-theme-update.php with the updated file you created before.
Best regards,
Dude
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