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  • #1005222

    Please can someone rewrite this specifically for enhancing header options for novice users.
    The instructions are not clear.
    The instructions take you off to various other pages which are not relevant and confusing
    The video is really stupid and is 100 years old.
    Following these instructions, I STILL end up with a header widget in the top left.

    Enfold has fallen behind the competition big style in this area. All these options should be inbuilt by now.

    #1005464

    Hey Heathcliffe,

    Thank you for writing to us.

    After adding the code please perform the below steps to clear the browser cache to view the changes:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    If you still have any issue let us know exactly what you are trying to do and what you are not able to follow on the docs and share a link to your site so we can help you better.

    Best regards,
    Vinay

    #1005565

    This is not a cache issue Vinay.

    It just doesn’t work.

    Have you told anyone, anywhere that this documentation sucks and is old and outdated and needs revision?

    If, reporting issues like this are not fed back and improved, then I am wasting my time with Enfold.

    #1005675

    Hi,

    We constantly improve the docs and your feedback is valuable for us.

    As you can notice on the docs we have provided live working examples and there is no reason why it shouldn’t work for you unless there is a conflict with any custom code on your site.

    Please let me know what exactly are you trying and share the link to your site, we are happy to help you achieve what you are looking for :)

    Appreciate your cooperation.

    Best regards,
    Vinay

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