Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 1, 2018 at 3:49 pm #1004399
    ESWEENEY113

    Hi-
    I tried updating my version of the Enfold theme to the newest version but got this message: “An error occurred while updating Enfold: Download failed. A valid URL was not provided.” I haven’t seen this message before. Can I fix it? Thanks!
    Erin

    September 1, 2018 at 4:25 pm #1004412
    Dude

    Hi ESWEENEY113!

    This issue is caused by a known bug in the themeforest api. To fix it use the theme editor (Appearance > Editor) and edit Enfold. Go to enfold/framework/php/auto-updates/ and open the class-pixelentity-theme-update.php. Clear the entire file (remove the code) and copy the entire code from here https://pastebin.com/raw/epetJ1SG into the blank file. Afterwards save the file and the update should work.

    You can also use ftp to update the file. Save the code from here: https://pastebin.com/raw/epetJ1SG to a file called class-pixelentity-theme-update.php. Then connect to your server via ftp, go to the directory wp-content/enfold/framework/php/auto-updates/ and overwrite the class-pixelentity-theme-update.php with the updated file you created before.

    Cheers!
    Peter

    September 3, 2018 at 4:24 pm #1005038
    rasivert

    I got the same error message, and tried both options – both updating the code and also uploading and overwriting the file via FTP.
    To no avail…

    Any other options?

    September 3, 2018 at 7:25 pm #1005135
    Yigit

    Hi,


    @rasivert     Could you please start a new thread under Enfold sub forum and attach WP admin logins in private content field so we can look into it? This solution worked for other users – https://kriesi.at/support/topic/problem-updating-enfold-download-failed-problem-downloading-theme/#post-1004980

    Best regards,
    Yigit

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