Hello, I have spent several days trying to fix the problem of blurry product images. The thumbnail looks fine, the enlarged version looks fine but no matter what I try I can’t get the main product image to be clear. I’ve tried resizing the images through woocommerce’s setting and regenerated thumbnails… all to no avial. I have hired someone to help and they went into the php and modified something but that did not work…and now I can’t update Enfold theme but I get an error saying “Download failed. A valid URL was not provided” So the current theme in Enfold that I am working with is 4.0.5.
I tried using this help and others:
https://kriesi.at/support/topic/blurry-woocommerce-single-product-images/
I will provide my credentials below. Please help.
P.S. I love the Enfold theme and have never had such problems trying to resolve an issue.
Hey bballaro,
Could you try updating the theme to the latest version (4.4.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Please note that you might have to rename or delete the old install before you upload the new one in order for it to install correctly.
Best regards,
Rikard
Will that make me lose all of the pages and formatting I did in Enfold previously? If so, deleting is not an option. Is there documentation that will help with renaming?
Ok, I updated the theme. We are all good now. Thanks!
Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)
Best regards,
Vinay