Viewing 25 posts - 1 through 25 (of 25 total)
  • Author
    Posts
  • August 28, 2018 at 6:22 am #1002556
    B

    Hello, I am using the team member block and want to know how I can make the phone number clickable and also for some reason the job title isn’t pulling through.

    Thanks,

    August 28, 2018 at 12:53 pm #1002656
    Guenni007

    you can do it as “Add/Edit Social Service or Icon Links” and choose f.e. a telephone icon – and as “icon-link” – put in: tel:+492289768293

    or you do it in the “Team Member Description” and the input will be something like:
    Phone: <a href="tel:+492289768293">0228 9768293</a>

    see here: https://webers-testseite.de/same-height/

    August 28, 2018 at 9:36 pm #1002839
    Basilis

    Hi,

    Let us know if the above works as should

    Best regards,
    Basilis

    August 28, 2018 at 11:46 pm #1002918
    B

    Hi this solution doesn’t work for me, there is no option to Add/Edit Social Service or Icon Links, have added a screenshot of what options I have

    August 29, 2018 at 3:52 pm #1003197
    Guenni007

    didn’t you use the team member alb element ?
    (click to enlarge)

    August 29, 2018 at 10:09 pm #1003279
    Basilis

    Hi,

    Hope that helps!

    Best regards,
    Basilis

    August 29, 2018 at 10:28 pm #1003285
    B

    Hi Basilis,
    Did you see the screenshot I attached? I can’t see those editing options..

    August 30, 2018 at 1:27 pm #1003563
    Victoria

    Hi B,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 30, 2018 at 10:16 pm #1003818
    B
    This reply has been marked as private.
    August 31, 2018 at 3:01 am #1003859
    Mike

    Hi,
    I took a look at your page and found that you are using Enfold version 4.0.7, please update to v4.4.1
    Please update the theme via FTP, look for the “enfold” folder at /wp-content/themes/enfold/ and rename to “enfold-old” then upload the new version as the folder “enfold”
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
    Once you have cleared your browser cache and tested that your site is working correctly, you can delete the old folder “enfold-old”.
    If for some reason you want to go back to the old version, simply remove the new folder and change the name of “enfold-old” back to “enfold”

    Best regards,
    Mike

    September 4, 2018 at 10:28 pm #1005807
    B
    This reply has been marked as private.
    September 4, 2018 at 11:58 pm #1005821
    Mike

    Hi,
    Have you tried update the theme though the WordPress dashboard? By updating the theme you will have this option, plus many more improvements that have been added since v4.0.7
    If you don’t have FTP, does your webhost offer a “file manager” from your webhost control panel? This will work the same as FTP.

    Best regards,
    Mike

    September 19, 2018 at 11:48 pm #1012064
    B
    This reply has been marked as private.
    September 20, 2018 at 12:06 am #1012067
    Mike

    Hi,
    I tried to login to take a look, but the login doesn’t seem to work now. Please check.

    Best regards,
    Mike

    September 20, 2018 at 12:10 am #1012069
    B
    This reply has been marked as private.
    September 20, 2018 at 1:25 am #1012077
    Mike

    Hi,
    Thanks for the login, I see that your child theme has a lot of the older core theme files overriding the new files, one of them is the team member file, I don’t think you will see the changes because of this. This is also why the job title is not going to show, because it’s been removed.
    I was able to add a link to the first team phone number, please review and follow this format:

    <a href="tel:+022 085 3343">022 085 3343</a>

    although I’m not sure if you need the plus sign in the number for your country, please try it on your mobile device to see if it works, otherwise try removing it.

    Best regards,
    Mike

    September 20, 2018 at 1:37 am #1012087
    B
    This reply has been marked as private.
    September 20, 2018 at 1:51 am #1012088
    B
    This reply has been marked as private.
    September 20, 2018 at 2:30 am #1012091
    Mike

    Hi,
    Yes, that is because your site has a custom class and rule “.contact-card.new-sales a” to make them bold, but some don’t have this class.
    You can make them all bold with this css:

    .team-member-phone-title a {
font-weight: bold !important; 
}

    or make them all normal with this css:

    .team-member-phone-title a {
font-weight: normal !important; 
}

    Best regards,
    Mike

    September 20, 2018 at 2:32 am #1012092
    B
    This reply has been marked as private.
    September 20, 2018 at 3:01 am #1012097
    Mike

    Hi,
    Please try this code in the General Styling > Quick CSS field:

    .avia-team-member h3.team-member-name {
    padding-top: 2.1rem !important; 
    margin-bottom: 0px !important;
}

    Best regards,
    Mike

    September 20, 2018 at 3:33 am #1012101
    B

    Thank you that worked!

    September 20, 2018 at 3:36 am #1012104
    Mike

    Hi,
    Glad we could help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    September 20, 2018 at 3:38 am #1012105
    B

    Yes this thread can be closed, thanks again for your help!

    September 20, 2018 at 4:24 am #1012123
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

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