Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • February 16, 2019 at 12:10 pm #1067680
    Anj27

    Hello,
    I realized it is impossible to zoom with fingers on smartphones. Can you please tell me how to enable the zoom?
    Thank you

    February 16, 2019 at 9:25 pm #1067796
    Mike

    Hey Anj27,
    There is no certain setting for zoom on a mobile, I have found no issues in doing so on our demo with a Android mobile device. Can you explain what is not zooming for you on the demo?

    Best regards,
    Mike

    February 16, 2019 at 9:41 pm #1067805
    Anj27

    Hello Mike,
    on my android mobile nothing can be zoomed. Everything is fixed: text, links, images.

    February 16, 2019 at 9:43 pm #1067808
    Anj27

    Here’s my site.

    February 16, 2019 at 9:45 pm #1067811
    Anj27

    On my mobile the demo is fixed too.

    February 16, 2019 at 11:55 pm #1067836
    Mike

    Hi,
    What are you using for a mobile?

    Best regards,
    Mike

    February 17, 2019 at 12:52 am #1067846
    Anj27

    Hi,
    I’m using Honor c5.

    February 17, 2019 at 5:43 pm #1067916
    Mike

    Hi,
    Nice phone, but what browser are you using, the built-in stock browser, or Chrome, or a custom installed browser?
    I’m using a older LG phone and I can zoom in easily, I wonder if it’s a hardware issue because I have not seen any other reports about zooming.

    Best regards,
    Mike

    February 17, 2019 at 6:33 pm #1067932
    Anj27

    Hello,
    I’m using Chrome. And I also verified from the mobile of one of my friends (Huawei): no zoom at all.

    February 17, 2019 at 7:29 pm #1067952
    Mike

    Hi,
    Just to ensure we are talking about the same thing in regards to zoom, I created a video on my mobile device while I was zooming.
    Please see the video in the Private Content area.

    Best regards,
    Mike

    February 17, 2019 at 8:52 pm #1067993
    Anj27

    Hello,
    yes I mean zooming like you did on the video with fingers.

    February 17, 2019 at 8:54 pm #1067996
    Anj27

    I mean the thing everyone does on mobile devices, to read better or to watch a bigger image. I do it everytime on every web page, but on my site it is not possible,

    February 17, 2019 at 10:30 pm #1068048
    Mike

    Hi,
    Try going to your header.php on line 65, and find this:

    if( strpos($responsive, 'responsive') !== false ) echo '<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1">';

    and replace with this:

    if( strpos($responsive, 'responsive') !== false ) echo '<meta name="viewport" content="width=device-width, initial-scale=1, user-scalable=yes">';

    Best regards,
    Mike

    February 18, 2019 at 1:48 am #1068080
    Anj27

    Hello Mike,
    it is working just for the pages and not on blog posts. Better than nothing, but I think it should work everywhere.

    Thanks

    February 18, 2019 at 2:24 am #1068083
    Mike

    Hi,
    is that since the code solution above, or did that not help?
    The solution above would affect every page & post.

    Best regards,
    Mike

    February 18, 2019 at 2:58 am #1068094
    Anj27

    Hello Mike,
    the solution only affected the pages but not the posts.

    February 18, 2019 at 3:04 am #1068096
    Anj27

    Hello Mike,
    now everything is ok. I rebooted my smartphone and now I can zoom everything. Sorry, but I didn’t think I had to reboot.
    Yhank you

    February 19, 2019 at 3:03 am #1068709
    Mike

    Hi,
    Glad to help. We will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

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Viewing 18 posts - 1 through 18 (of 18 total)
  • The topic ‘Zoom on mobile devices’ is closed to new replies.