Viewing 9 posts - 1 through 9 (of 9 total)
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  • August 16, 2023 at 4:22 am #1416377
    ivanglaser

    Hi
    For some reason that I can’t work out, Youtube videos I had on my website which were working in the past have now stopped working
    If you look at the bottom of the page below, you will see 2 videos. Neither work.

    I turned off File COmpression in the Enfold theme but that didnt help

    Can you see any issues?

    Tx

    August 16, 2023 at 7:51 am #1416382
    Ismael

    Hey ivanglaser,

    Thank you for the inquiry.

    We get this notification in the console when we try to access or play the videos. 

    current_clicked_element = DIV
current_clicked_element = SECTION

    It seems to be generated by a script from the wccp_pro_disable_selection plugin. Have you tried disabling the plugin temporarily?

    Best regards,
    Ismael

    August 16, 2023 at 8:06 am #1416386
    ivanglaser

    Hi Ismael
    I just disabled the Content Copy Protection plugin but it still doesn’t work
    Do you still see the same result in the console?

    August 16, 2023 at 8:22 am #1416391
    Ismael

    Hi,

    We are not seeing the notifications anymore but the videos are still not working properly. Please provide the login details in the private field so that we can check the issue further. Is it alright if we disable the plugins temporarily?

    Best regards,
    Ismael

    August 16, 2023 at 9:14 am #1416392
    ivanglaser

    Hi. See admin link below
    It’s OK to disable the plugins but I assume you will only re-enable the ones that are currently enabled.

    August 16, 2023 at 9:17 am #1416393
    ivanglaser

    FYI, the only plugin changes I have made in past few weeks are :

    – Install Jetpack Boost
    – Upgrade to YOAST premium for SEO

    August 16, 2023 at 5:15 pm #1416415
    Mike

    Hi,
    Thank you for the link to your site, deactivating Jetpack Boost solves the issue, try reviewing the Jetpack Boost settings deactivating each one at a time to find the conflict.
    I don’t have experience this this plugin so I’m not sure what the cause could be, if you can’t find the setting causing the issue then I would recommend disabling it completely.

    Best regards,
    Mike

    August 17, 2023 at 1:19 am #1416438
    ivanglaser

    Thanks a lot Mike. Jetpack Boost actually improved the performance of my site substantially.

    What I did was upload the videos to my media library and then added them to the page from there (rather than a link to YouTube)

    That works well!

    Thank you for your help
    Ivan

    August 17, 2023 at 1:36 am #1416439
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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