Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 26, 2016 at 3:11 am #571815
    avwebmaster

    Hi guys,

    Need your help because I found out the video embed in the Color Section component does not play any YouTube videos on iPhones.
    I’ve attached the page with the Color Section and YouTube link.

    Please assist soonest. Thank you.

    January 26, 2016 at 3:24 am #571818
    Elliott

    Hi avwebmaster!

    Your using Enfold 3.3.2. First update to the latest version, 3.4.7.

    Are you sure you do not have the “hide video on mobile devices” option checked?

    Cheers!
    Elliott

    January 26, 2016 at 3:27 am #571821
    avwebmaster

    Hi Elliot,

    I have the latest version on my staging environment.. I also unchecked “hide video on mobile”.
    I did this a couple of times… If I recreate the color section, will it help? I remember it did play at one point.

    It only shows the YouTube play icon but does not do anything when I tap it.

    Please advise.

    • This reply was modified 8 years, 11 months ago by avwebmaster.
    January 26, 2016 at 3:56 pm #572178
    avwebmaster

    Please follow up. Seems like I am not the only one having this issue.

    January 26, 2016 at 7:50 pm #572315
    avwebmaster

    Well, I found a way with jQuery. I wrapped the video element and set a fallback image. Then added an href so users can click on the fallback image and take them to the YouTube video.

    January 26, 2016 at 8:10 pm #572334
    Basilis

    Hi!

    We have reported the issue to Kriesi and he will take the messures on a next update.

    Regards,
    Basilis

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