Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 16, 2017 at 8:31 pm #748128
    scienseed

    I have a picture media element with a link to a youtube video that it’s supposed to open and reproduce in a lightbox, however, when I click the image the lightbox opens correctly but the video won’t reproduce showing the following message “ An error occurred, please try again later, More info”. I tried “later” and it’s still not working, the “More info” button redirects to youtube and the solutions suggested there don’t solve the problem either. Could you please help me with this problem? Thank you.

    February 18, 2017 at 4:59 am #748748
    Rikard

    Hey scienseed,

    Could you post a link to the site in question so that we can take a closer look please?

    Best regards,
    Rikard

    February 20, 2017 at 10:53 am #749255
    scienseed

    Here is the link, both videos on the left won’t reproduce

    February 21, 2017 at 6:53 am #749743
    Rikard

    Hi,

    Thanks for that. I’m not sure what’s going wrong there, could you try removing the &t=15s bit at the end of the URL to see if that helps?

    Best regards,
    Rikard

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