Viewing 12 posts - 1 through 12 (of 12 total)
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  • September 9, 2019 at 4:51 pm #1136123
    jjdenmark

    Hi after updating to the newst version of Enfold, alle videos on the page redirects directly to youtube, rather then playing on the site.

    Can you help me?

    Its only in FIrefox and on android mobile -Chrome is ok

    • This topic was modified 5 years, 2 months ago by jjdenmark.
    September 10, 2019 at 9:16 am #1136418
    jjdenmark

    Sorry fund that lazyload an WProcket was the problem

    September 10, 2019 at 6:38 pm #1136685
    Victoria

    Hi jjdenmark,

    Glad you got it working for you! :)

    Yes, Enfold does not work very well with the lazy loading at the moment.

    If you need further assistance please let us know.

    Best regards,
    Victoria

    September 10, 2019 at 8:53 pm #1136765
    jjdenmark

    Wll, I thought I got it fixed, its still the same problem.

    In all browsers

    Even with all lazyload disablet – both WProcket and Smushit

    Can you help.

    • This reply was modified 5 years, 2 months ago by jjdenmark.
    September 12, 2019 at 7:18 pm #1137639
    jjdenmark

    Bump?

    September 13, 2019 at 9:02 am #1137827
    Victoria

    Hi jjdenmark,

    https://cl.ly/5e1d4a2933db The video loads fine on my iPhone.

    Is it just the android issue?

    Could you please clear the cache, check again and get back to us.

    Best regards,
    Victoria

    September 13, 2019 at 9:28 am #1137850
    jjdenmark

    Hi Victoria,

    I have tried a lot, so right now its in chrome and opera, but ok on my android.

    September 13, 2019 at 7:50 pm #1138160
    Basilis

    Hi,

    So all work as should?

    Best regards,
    Basilis

    September 14, 2019 at 7:42 pm #1138383
    jjdenmark

    No.

    Video redirects in e.g. Chrome.

    I have never seen it before like thsi

    September 18, 2019 at 10:34 am #1139383
    Ismael

    Hi,

    Thank you for the update.

    This is because of the new privacy options. The videos will open an external link if the required cookie is not enabled. You should set the Enfold > Privacy & Cookies > “Default Cookie and Services Option Settings” to the first option if you want all cookies to be automatically accepted on page load. You can also set the “Enable cookie consent messages” to the 4th option.

    Best regards,
    Ismael

    September 18, 2019 at 11:40 am #1139417
    jjdenmark

    Great thanks

    September 18, 2019 at 8:06 pm #1139652
    Jordan Shannon

    Hi,

    Did you need further help or shall we close this topic?

    Best regards,
    Jordan Shannon

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