WHERE IS THE SUPPORT?! Youtube Video on homepage NOT playing on iPhone or iPads

Hi!

Our queue system goes by oldest topics to newest so when you self respond it pushes it further back and can cause your topic to get stuck in the middle and not get seen any quicker.

We are trying to find where the issues are with some videos and iOS versions as quickly as possible but if you need an immediate solution you can try the html5 video route as its by far the most widely supported format for video playback at the moment. Youtube and vimeo will always be a bit problamatic as they can change how integration goes without warning and it can take Kriesi time to fix things up again.

Just as a side note, we do not currently have hundreds of topics open.

Regards,
Devin

I go over adding a video background to a color section in this video but the same applies to the other video enabled elements: https://vimeo.com/channels/aviathemes/86284134

The directory where the video file is located should also have any other fallback videos you want to have for other browsers which are MP4, WebM and Ogg.

For example you would have something like this:

[video  src="https://yoursite.com/videos/videoname.mp4" /]
[video  src="https://yoursite.com/videos/videoname.webm" /]
[audio src="https://yoursite.com/videos/videoname.ogg" /]

(ignore the brackets on these, the bbPress is parsing the links for some reason)

and in the theme you would only need to add the first mp4 url. The theme will then look for the other files and have them as fallbacks for browsers that don’t support mp4. (see https://developer.mozilla.org/en-US/docs/HTML/Supported_media_formats)

• This reply was modified 10 years, 10 months ago by Devin.