Hi,
Our YouTube video that we embedded in a widget does not display/play on sidebar pages. Any thoughts?
Thank you
Hey esotEric,
Can you give us the link to the page? so we can take a closer look.
Maybe some js errors are present causing conflict.
Best regards,
Nikko
Hi, I thought I pasted it in the private content. Here it is in private content:
Thanks!
Hi esotEric,
There’s no js errors appearing in the web console.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.
Best regards,
Nikko
Hi esotEric,
It seems to be a caching issue, I tried to clear the cache and check the page again and it seems to work properly now.
I have posted a link in private content, showing a screenshot of it on my end.
Best regards,
Nikko