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  • #1338430

    Hi,

    Please see the link below. Youtube video is not working in the easyslider element. With element inspector i see “[AVIA-ERROR] YOUTUBE ERROR:”.
    Please could you help me with this?

    #1338581

    Hey bonsaimedia,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1338732
    This reply has been marked as private.
    #1338806

    Hi,

    Thanks for that. You need to use the URL format as in private, I changed the first one for you, and it’s working as expected after that.

    Best regards,
    Rikard

    #1338845

    Hi Rikard, great that works! Thanks!

    #1338858

    Hi,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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