"Your theme (Enfold Child) contains outdated copies..." - Support

Viewing 6 posts - 1 through 6 (of 6 total)

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May 6, 2024 at 11:49 am #1442436

Hello,

I have problems with the website https://www.seemann-henschel.de and the shipping costs in the Woocomerce shop. I know this isn’t about Woocomerce. But I think it might be Enfold’s fault as it shows an Outdated Copy message or something. The message is this:
” Your theme (Enfold Child) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce. Troubleshooting suggestions:
Update your theme to the latest version. If an update is not available, contact your theme author with any questions regarding compatibility with the current version of WooCommerce.
If you copied a template file to change something, you must copy the new version of the template and apply your changes again.”

Problem: from 40 euros it is set that no shipping costs should be charged. That works too. But if I get over 100 euros in my shopping cart, the shipping costs appear again. These then remain until 400 euros, then they disappear again. What a phenomenon.

The costs are set very simply. There is a setting for Germany and one for Europe. So everything is very simple.

Enfold Version: 5.6.11 is installed. Current WordPress and current Woocomerce are installed. All plugins (except Woocomerce) have been deactivated.

Can someone help me?

Best regards,
Martin
———————————————–

Hallo,

ich habe Probleme mit der Seite https://www.seemann-henschel.de und den Versandkosten im Woocomerce-Shop. Ich weiß, hier geht es nicht um Woocomerce. Aber ich denke, es könnte an Enfold liegen, da hier eine Meldung einer Veralteteten Kopie oder so etwas angezeigt wird. Die Nachricht ist folgende:
” Ihr Theme (Enfold Child) enthält veraltete Kopien einiger WooCommerce-Vorlagendateien. Diese Dateien müssen ggf. aktualisiert werden, um ihre Kompatibilität mit der aktuellen Version von WooCommerce zu gewährleisten. Vorschläge zur Problembehebung:
Aktualisieren Sie Ihr Theme auf die neueste Version. Wenn keine Aktualisierung verfügbar ist, wenden Sie sich mit Fragen bezüglich der Kompatibilität mit der aktuellen Version von WooCommerce an den Autor Ihres Themes.
Wenn Sie eine Vorlagendatei kopiert haben, um etwas zu ändern, müssen Sie die neue Version der Vorlage kopieren und Ihre Änderungen erneut übernehmen.”

Problem: ab 40 Euro ist eingestellt, das keine Versandkosten berechnet werden sollen. Das funktioniert auch. Aber wenn ich über 100 Euro im Warenkorb komme, erscheinen die Versandkosten wieder. Diese bleiben dann bis 400 Euro, dann verschwinden sie wieder. Was für ein Phänomen.

Die Verwandkosten sind sehr simpel eingestellt. Es gibt eine Einstellung für Deutschland und eine für Europa. Also alles sehr einfach.

Enfold Version: 5.6.11 ist installiert. Aktuelles WordPress und aktuelles Woocomerce ist installiert. Alle PlugIns (ausser Woocomerce) wurden deaktiviert.

Kann mir jemand helfen?

viele Grüße,
Martin

May 6, 2024 at 4:56 pm #1442451

Rikard

Keymaster

Hey Martin,

The theme doesn’t place anything in a child theme for you, so I’m guessing that you are overriding Woo templates in your child theme? If so, then you will have to update those templates with the corresponding file from Woo.

Best regards,
Rikard

May 15, 2024 at 9:49 am #1443615

Martin

Participant

Hello Ricard,

But I don’t know how to do it. It says I should contact the manufacturer. Can you tell me how to do this? And please note: I am not a programmer :-)

Best regards,
Martin

May 15, 2024 at 9:50 am #1443616

Martin

Participant


### WordPress Environment ###

WordPress address (URL): https://www.seemann-henschel.de
Site address (URL): https://www.seemann-henschel.de
WC Version: 8.9.0
REST API Version: ✔ 8.9.0
Action Scheduler Version: ✔ 3.7.4
Log Directory Writable: ✔
WP Version: 6.5.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: de_DE_formal
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.1.19
PHP Post Max Size: 96 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.38.0
OpenSSL/1.0.2l

SUHOSIN Installed: –
MySQL Version: 5.7.25
Max Upload Size: 96 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 8.9.0
WC Database Prefix: wp_
Datenbank-Gesamtgröße: 200.84MB
Datenbank-Datengröße: 161.84MB
Datenbank-Indexgröße: 39.00MB
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### Post Type Counts ###

acf-field: 29
acf-field-group: 2
attachment: 3114
avia_framework_post: 37
customize_changeset: 3
cwginstocknotifier: 500
document_template: 5
invoice: 4
itsec-dash-card: 8
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page: 55
post: 53
product: 317
revision: 1836
sh_event: 55
shop_order: 1443
shop_order_refund: 1
wp_global_styles: 1
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (30) ###

Advanced Custom Fields: von WP Engine – 6.2.9
Autoptimize: von Frank Goossens (futtta) – 3.1.11
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: von codewoogeek – 5.3.2
BackWPup: von WP MEDIA SAS – 4.0.4
Borlabs Cookie - Cookie Opt-in: von Borlabs GmbH – 2.2.67
Contact Form 7 to NEWSTROLL api: von NEWSTROLL.de – 1.0.0
Classic Editor: von WordPress-Mitwirkende – 1.6.3
Classic Widgets: von WordPress-Mitwirkende – 0.3
Contact Form 7: von Takayuki Miyoshi – 5.9.4
Disable Comments: von WPDeveloper – 2.4.6
Easy WP SMTP: von Easy WP SMTP – 2.3.0
Enable Media Replace: von ShortPixel – 4.1.5
Limit Login Attempts Reloaded: von Limit Login Attempts Reloaded – 2.26.9
Loco Translate: von Tim Whitlock – 2.6.9
One Stop Shop für WooCommerce: von vendidero – 1.6.2
Redirection: von John Godley – 5.4.2
Regenerate Thumbnails: von Alex Mills (Viper007Bond) – 3.1.6
Seemann Henschel Import Cron: von clickstorm GmbH – 1.0
SVG Support: von Benbodhi – 2.5.5
Germanized für WooCommerce Pro: von vendidero – 3.10.2
Germanized für WooCommerce: von vendidero – 3.16.5
Google Analytics for WooCommerce: von WooCommerce – 2.0.7
heidelpay WooCommerce: von heidelpay – 1.6.0
HUSKY - Products Filter Professional for WooCommerce: von realmag777 – 1.3.5.3
WooCommerce: von Automattic – 8.9.0
Yoast SEO: von Team Yoast – 22.7
WP All Import Pro: von Soflyy – 4.8.5
WP Crontrol: von John Blackbourn – 1.16.3
WP All Import - ACF Add-On: von Soflyy – 3.3.8
WP All Import - WooCommerce Import Add-On Pro: von Soflyy – 4.0.0

### Inactive Plugins (0) ###

### Must Use Plugins (1) ###

WP Migrate DB Compatibility: von Delicious Brains – 1.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### Logging ###

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 Tage
Level threshold: –
Log directory size: 793 kB

### WC Pages ###

Shop-Basis: #506 - /shop/
Warenkorb: #507 - /warenkorb-2/
Kasse: #28 - /checkout/
Ihr Konto: #14 - /mein-konto/
Allgemeine Geschäftsbedingungen: #697 - /agb/

### Theme ###

Name: Enfold Child
Version: 1.0
Author URL: http://kriesi.at
Child Theme: ✔
Parent Theme Name: Enfold
Parent Theme Version: 5.7.1
Parent Theme Author URL: https://kriesi.at
WooCommerce Support: ✔

### Templates ###

Overrides: enfold-child/woocommerce/checkout/thankyou.php Version 3.7.0 ist veraltet. Die Hauptversion ist 8.1.0
enfold-child/woocommerce/single-product/meta.php
enfold-child/woocommerce/single-product/product-image.php Version 3.5.1 ist veraltet. Die Hauptversion ist 7.8.0
enfold-child/woocommerce/single-product/short-description.php
enfold-child/woocommerce/single-product/title.php

Outdated Templates: ❌
					
					
						Erfahren Sie
wie Sie aktualisieren können

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
product-linked
product-pre-publish-modal
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings
async-product-editor-category-field
launch-your-store

Daily Cron: ✔ Next scheduled: 2024-05-15 09:25:07 +02:00
Options: ✔
Notes: 19
Onboarding: completed

### Action Scheduler ###

Abgeschlossen: 30.144
Oldest: 2024-04-14 09:49:19 +0200
Newest: 2024-05-15 09:45:13 +0200

Fehlgeschlagen: 2.204
Oldest: 2020-11-09 15:53:52 +0100
Newest: 2024-05-13 14:47:24 +0200

Ausstehend: 10
Oldest: 2024-05-15 09:50:05 +0200
Newest: 2024-05-16 05:01:00 +0200

### Status report information ###

Generated at: 2024-05-15 09:49:53 +02:00

May 15, 2024 at 9:51 am #1443617

Martin

Participant

It says that I should copy the system report for the manufacturer, which I have now done.

May 15, 2024 at 11:14 am #1443651

Rikard

Keymaster

Hi,

You should copy the templates in question from the WooCommerce plugins, then add your customisations back in after that. If you didn’t do that, then asking the person who actually did would be the best course of action.

Best regards,
Rikard

Author

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