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  • #993858

    Good morning

    I have placed a video in full width slider. In PC it looks perfect, but when entering from the mobile I can not see it.

    #994210

    Hey desdeelarenal,

    Thank you for using Enfold.

    You need to add a fallback image because videos inside the slider won’t autoplay on mobile devices. Edit the slider and then supply a fallback image. You can also add the video url as fallback link if you want to open the video inside a lightbox on mobile view.

    Best regards,
    Ismael

    #994871

    Hello Kriesi team!
    I have a problem with fallback image. I get an errore object object/
    I have found Your solution here: https://kriesi.at/support/topic/fullwidth-easy-slider-with-video-asking-for-object-on-mobile/#post-955294

    I have changed the code as suggested, nothing happened, then I found Your new comment: “I forgot to revert the following line to the original code.”

    What does it mean. I am not a professional and it is very hard to figure out what You mean. Can You please just write modified code for the whole slideshow.js file, so that I will just replace that file and that is it? Please provide corrected code for this file, the complete code, just to delete the includes of this file and replace with the new one. Thank You in advance!

    #995299

    Hi,

    That is actually the whole modification. I edited a line of code on the previous user’s file to test if the modification is actually working but then I forgot to revert it back. You don’t need to do anything other than to replace the mentioned lines with the new code. Did you toggle the css/js compression and then purge the cache after applying the modifications?

    Best regards,
    Ismael

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