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Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 9, 2024 at 10:43 pm #1466573
    alliegreen09

    Hi there,
    the Yoast SEO box down below when you edit a page doesn’t open anymore. I checked with Yoast, they think it might be an issue with the Enfold theme. When deactivating all plugins, nothing changes.

    September 10, 2024 at 5:13 am #1466592
    Ismael

    Hey alliegreen09,

    Thank you for inquiry.

    We tried logging in to the site but the login info is not valid. Please check the info carefully or provide another admin account. What is the current version of the theme?

    Best regards,
    Ismael

    September 10, 2024 at 8:57 pm #1466650
    alliegreen09

    Oh sorry,
    I created a new login and tested it. It should work now. Please use the updated login.
    I am running the newest theme version 5.7.1

    September 11, 2024 at 10:06 am #1466677
    Rikard

    Hi,

    Thanks for that. The Yoast SEO box seems to be working as expected on my end, could you share a screenshot or screencast highlighting the problem please?

    Best regards,
    Rikard

    September 12, 2024 at 11:07 pm #1466856
    alliegreen09

    Hi, that is strange. I even tried using another browser. Still not working on my end.
    I attached a screenshot

    September 13, 2024 at 9:17 am #1466884
    Rikard

    Hi,

    That is strange yes, please see screenshot in private. What happens if you use a private browser window?

    Best regards,
    Rikard

    September 16, 2024 at 8:32 pm #1467139
    alliegreen09

    Hi, wow…that is strange. It works when using a private browser window. It still does not work when using just the normal Chrome or Mozilla browser.

    September 16, 2024 at 8:45 pm #1467140
    Rikard

    Hi,

    Please try to clear your browser cache and restart it.

    Best regards,
    Rikard

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